Parts Specialist - Reading/UK

About the role 

The Parts Specialist (Bus Industry) is responsible for supporting bus service operations by identifying, sourcing, ordering, and managing spare parts for buses and related systems. The role ensures timely parts availability to maximize vehicle uptime, minimize downtime, and support maintenance and warranty activities.

Reporting to: Workshop Manager
Working location: BYD’s Reading site, RG2 0TG

Key Responsibilities:

Parts Identification & Supply

• Accurately identify bus spare parts using EPC systems, technical manuals, VIN/chassis information, and engineering drawings.

• Process parts requests from workshop technicians and fleet customers.

• Ensure timely parts availability for maintenance and repairs.

Inventory Management

• Monitor inventory levels and maintain optimal stock availability.

• Conduct stock counts and inventory audits.

• Manage obsolete, slow-moving, and critical inventory items.

Procurement & Supplier Management

• Raise purchase orders and track supplier deliveries.

• Liaise with suppliers regarding pricing, lead times, and availability.

Customer & Workshop Support

• Provide technical parts support to service teams and customers.

• Prepare quotations and process sales orders.

Warranty & Quality Support

• Support warranty claims and coordinate return-to-vendor processes.

Your profile:

Essential

• Diploma or degree in Automotive, Mechanical Engineering, Supply Chain, Logistics, or related discipline.

• 2+ years experience in automotive, commercial vehicle, truck, or bus parts operations.

• Knowledge of bus systems including powertrain, braking, suspension, HVAC, electrical, and body components.

Key Competencies

• Technical parts knowledge

• Inventory planning and control

• Customer service orientation

• Problem-solving and analytical skills

• Communication and stakeholder management

Key Performance Indicators (KPIs)

• Parts availability rate

• Inventory accuracy

• Stock turnover ratio

• Order fulfillment lead time

• Customer satisfaction score

Suggested Enhancements for Bus Industry Roles

• EV bus parts knowledge including batteries and high-voltage systems.

• Focus on fleet uptime and service level agreements.

• Parts consumption forecasting and failure trend analysis.

• Global supply chain coordination and imported parts management.

We offer:

• Performance and experience-based competitive remuneration

• Scottish Widows workplace pension

• Commuting Allowance

• Car Salary Sacrifice Scheme

• 25 days paid holidays + public holidays

• Private Health care

• Department & company-wide team building events.

Our Purpose is to build a zero-emission future that reconnects humanity with nature and a World of clean air . We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team