Care Coordinator - Home Care

Based in Lochgelly  -  Competitive Salary + On-Call Pay + Mileage + Pension

Are you a meticulous planner who thrives under pressure?
Do you have experience scheduling complex care rotas and want to make a real impact?

Eidyn Care  is a family-owned, award-winning Care at Home provider. We are expanding our team and seeking a  Scheduler / Care Coordinator  with the grit, intelligence, and heart to keep our carers running smoothly—and our clients receiving the high-quality, person-centred care they deserve.

This role is  not for the faint-hearted.  You'll be managing tight schedules, balancing staff availability, handling last-minute changes, and minimising travel time for our team. If you're calm in a storm, obsessed with accuracy, and ready to be the nerve centre of an exceptional care team—we want to hear from you.

What You'll Do

• Create and maintain weekly rotas , optimising travel and continuity of care
• Work closely with Care Team Leads  to plan schedules and ensure each run is safely staffed
• Organise and record  staff holidays , cover  planned and unplanned absences , and keep the schedule running smoothly
• React to last-minute changes and support with real-time problem-solving
• Liaise with clients, families, and professionals to maintain continuity and trust
• Participate in  on-call duties  (evenings/weekends on rotation)
• Opportunity to move to full-time:  spend half your time in the field doing spot checks, reviews & client assessments

What We're Looking For

• Experienced scheduler  (ideally in domiciliary or healthcare settings)
• Proven background in  rota optimisation, absence management , and team support
• Confident working with  Care Team Leads and frontline carers
• Excellent  communication  and  planning  skills
• Ability to stay composed in high-pressure, fast-paced environments
• Proficient in  CarePlanner/ Nourish, PASS , or similar systems
• Driver with own vehicle
• SVQ 3 or willing to work toward it
• Meticulous attention to detail  — no shift falls through the cracks on your watch

What We Offer

• Permanent, full-time role  
• Paid training and career development to grow into more senior roles
• On-call pay , pension scheme, holiday pay & mileage reimbursement
• A  supportive team culture (we call ourselves the Eidyn Angels!)
• A business that genuinely values your contribution — and the people you help care for

Join a team where your scheduling skills keep the care running.

Apply today and help us make care better, together.

#INFI #FIFE #SCHEDULER #HOMECARE

Job Types: Full-time, Part-time

Benefits:

• Company pension
• Employee discount
• On-site parking

Application question(s):

• Do you require sponsorship ?(unfortunately we are not able to offer this)
• What level of SVQ do you have?

Education:

• Certificate of Higher Education (preferred)

Experience:

• scheduling: 1 year (preferred)

Licence/Certification:

• Driving Licence (required)

Work authorisation:

• United Kingdom (preferred)

Work Location: Hybrid remote in Lochgelly KY5 9AA