Director, Software Product Management

FORTNA partners with the world’s leading brands to transform omnichannel and parcel distribution operations. Known world-wide for enabling companies to keep pace with digital disruption and growth objectives, we design and deliver solutions, powered by intelligent software, to optimize fast, accurate and cost-effective order fulfillment and last mile delivery. Our people, innovative approach and proprietary algorithms and tools ensure optimal operations design and material and information flow. We deliver exceptional value every day to our customers with comprehensive services and products including network strategy, distribution center operational design and implementation, material handling automated equipment, robotics and a comprehensive suite of lifecycle services.

At FORTNA, we believe in fostering a workplace that isn't just a job but a movement – a collective effort to redefine success and transform challenges into opportunities. "Join the Movement" encapsulates our commitment to a workplace culture that thrives on collaboration, celebrates diversity, and empowers every individual to contribute to something greater than themselves. Our Team. Our Passion. Our Approach. 

We are seeking an experienced and dynamic Director, Software Product Management to lead the vision, strategy, and execution of our software products. You will work cross-functionally with engineering, design, marketing, sales, and customer support teams to build innovative products that solve customer problems and drive business growth. You will be a key decision-maker for the product roadmap and will lead a team of product managers to deliver high-quality software that aligns with our company’s goals and objectives

Responsibilities:

1. Product Strategy & Vision

• Lead the product strategy, vision, and roadmap for the company’s software products.
• Understand market trends, emerging technologies, customer pain points, and competitive landscape to inform strategic decisions.
• Define and communicate a clear product vision to ensure alignment with the overall business objectives.
• Set ambitious yet achievable product goals, aligned with both short-term business needs and long-term strategic growth.

2. Cross-functional Leadership

• Collaborate with engineering, customer support, UX/UI, marketing, and sales teams to deliver products that meet customer expectations and business requirements.
• Lead and mentor a team of product managers, ensuring they have the tools, knowledge, and guidance to succeed.
• Champion the voice of the customer within the company and advocate for the end-user experience.
• Establish and maintain strong relationships with internal stakeholders and external partners.

3. Product Development & Execution

• Oversee the product lifecycle from ideation through development, launch, and iteration.
• Prioritize product features and enhancements based on customer feedback, business value, and technical feasibility.
• Ensure timely and quality delivery of product releases by managing and mitigating risks.
• Create and maintain detailed product documentation, including requirements, user stories, and product specifications.
• Identify and mitigate product risks if any including market, regulatory and technical risks.

4. Market Analysis & Customer Insights

• Conduct regular market research and competitive analysis to identify opportunities and threats.
• Use customer feedback, surveys, analytics, and user testing to refine product features and validate product assumptions.
• Track product performance metrics and key success indicators to ensure the product meets user needs and business outcomes.

5. Product Lifecycle Management

• Manage the product lifecycle from concept to end-of-life, ensuring continuous improvement and iteration.
• Manage product budget including resource planning and maximizing return on investment
• Implement product governance processes to ensure consistent quality and compliance with company standards.
• Oversee product launches, including go-to-market strategies, marketing collateral, and sales enablement.

6. Leadership & Team Management

• Lead and grow a high-performing team of product managers, providing mentorship, feedback, and career development.
• Foster a culture of collaboration, innovation, and accountability within the product team.
• Manage and develop team resources, allocate responsibilities, and ensure effective communication.

Required Knowledge, Skills, Abilities (must be able to be ascertained from the resume):

**Education and Experience: (** NOTE NECESSARY OR DESIRED)

• Bachelor's degree in Computer Science, Engineering, Business, or a related field (Master’s degree preferred).
• years of experience in product management, with at least [Y] years in a leadership or senior management role, particularly in software product management.
• Proven track record of delivering software products from concept to successful launch.
• Strong understanding of software development processes, agile methodologies, and project management.
• Experience managing and mentoring product management teams.
• Exceptional communication, leadership, and interpersonal skills with the ability to influence stakeholders at all levels.
• Analytical mindset with strong problem-solving abilities and decision-making skills.
• Ability to think strategically and translate business goals into actionable product plans.

Other Qualifications Desired:

• Experience in [specific industry or software type, e.g., SaaS, cloud, enterprise software].
• Knowledge of product management tools (e.g., Jira, Aha!, Trello).
• Experience with user-centered design principles and agile development methodologies.
• Understanding of data-driven decision-making and analytics platforms.
• Familiarity with financial modeling, P&L responsibility, or pricing strategies.

This job description describes the general nature and level of work expected of a person assigned to this position. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Employees may be required to perform any other job-related duties as requested by their supervisor.

It is the policy of FORTNA and its affiliated companies to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, pregnancy or pregnancy-related condition, status with regard to public assistance, veteran status, citizenship status (if authorized to work in the U.S.), or any other characteristic protected by federal, state or local law. In addition, FORTNA will provide reasonable accommodations for qualified individuals with disabilities.