Support Assistant Nights TAFF189

We are looking for a caring and compassionate Support Assistant to join the team at Ty Parc, our new supported accommodation project in Abergavenny, in a waking nights role.

This is a chance to be part of a new Taff service from the beginning. Every young person deserves the chance to take their next steps with confidence, and you could be one of the people who helps make that happen. You will play an important role in maintaining the safety, wellbeing and support of the residents and the accommodation throughout the night. Working waking nights, you will provide a calm, reassuring presence and respond to the needs of five care-experienced young people aged 16+ as they continue their journey towards positive and sustainable change. We believe good support is built through positive relationships. That means working alongside residents rather than doing things for them. Even during the night, you'll help create a safe and supportive environment where young people feel listened to, respected, and able to settle with confidence.

No two nights will be the same. You'll be supporting residents in a way that is shaped by real lives, experiences and progress, helping to maintain trust, stability and safety at their own pace. This is a meaningful challenge, and you'll be supported to do it well. At Taff, we work in a psychologically informed way and aim to build resilience in trauma-affected young people, which can bring up difficult emotions for both them and the colleagues who walk alongside them. Every member of the support team at Taff brings their own personality, experience and perspective. Together, that creates a workplace that's supportive, inclusive and genuinely welcoming. To help you succeed in your role, you'll receive colleague benefits such as an employee assistance programme, clinical supervision and regular training and learning opportunities, because we want you to grow in your career as much as you support the young people in yours.

What you'll do...

You'll be a key part of the day-to-day delivery of Ty Parc, supporting care experienced young people aged 16+ as they move from residential care towards independence. Working waking nights on a two weekly rolling pattern, supporting colleagues to enable and assist young people aged 16+ that are transitioning from residential care to independence. By building positive relationships and taking a work with approach to help residents achieve their goals and move on successfully into independent accommodation. Following the support plans agreed by service users and their support officers and following safety and risk plans designed to maintain project safety.  

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What you'll bring to the role...

• Experience of working in a supported housing, leaving care, or similar support setting
• Understanding of working with people who may have complex support needs, trauma or experiences of instability
• Understanding of the impact of trauma and psychologically informed ways of working
• An understanding of the Social Services and well-being (Wales) Act 2014
• The ability to respond in a calm and composed manner
• The ability to work on own initiative, as well as part of a team
• Ability to run workshops and sessions that support residents to achieve their goals and aspirations
• Up to date Safeguarding and Child Protection understanding
• Ability to work waking night shifts
• A positive approach to tackling project wide issues and responding positively to residents
• Experience of managing challenging behaviour and resolving conflict

Other useful information

We welcome any questions in advance of an application, or if there is something that matters to you and we haven't covered in the job pack, then please get in touch with Liz Davies at View email address on api.occupop.com

Full details of the role can be found in the job pack - Support Assistant Nights Job Pack

Closing Date: Monday, 17th August 2026

Interview Date: Thursday, 27th August 2026.

Salary: £25,078

We are committed to building a diverse and inclusive workplace that reflects the community we serve, and we actively encourage applications from all backgrounds. To find out more about Taff and view all our current vacancies, please click here - Jobs - Taff Housing Association

Please complete the Equal Opportunities form as part of your application -   Equal Opportunity form . This information is essential for us to monitor and promote equality and diversity throughout our recruitment process. Your responses will remain confidential and used only for reporting purpose.

Application Guidance - Hints & Tips for Applying

If you're interested in this opportunity and believe you have the skills and experience we're looking for, please complete the online application form. We look forward to learning more about you!