Client Director - New Business

Location: Hybrid, travel will be required to client sites and Nottingham Head Office   

Hours: Our results focus allows us to be really flexible on hours. We have successfully been able to accommodate part time, flexible working, compressed hours, variable hours etc    

Package: Competitive six-figure package, aligned to your capability and experience, including biannual bonus, Private Medical, Pension, 33 days holidays including Bank Holidays and a holiday purchase scheme   

Closing Date: 28th August 2026

About BFY 

At BFY, we work as trusted advisers to some of the UK's leading organisations across the energy and utilities sector, helping clients solve their most complex commercial and operational challenges. 

What sets us apart is our combination of deep industry expertise and practical consulting capability. Our people have led businesses, transformed operations and delivered major change programmes before becoming consultants. We understand the realities our clients face because we've experienced them ourselves. 

Our work spans strategy through to implementation, helping clients improve commercial performance, transform operations, optimise customer journeys and deliver lasting business value. 

As demand for our services continues to grow, we are expanding our capability across B2B Energy, Commercial Operations and Metering. 

We're proud to have been recognised as one of the UK's Leading Management Consultants by the Financial Times, featured in The Sunday Times Hundred as one of Britain's fastest-growing private companies, and recognised multiple times as a Great Place to Work.

Requirements

The Opportunity 

We are looking for an exceptional leader with deep expertise in one or more of the following areas: B2B Energy, Commercial Operations and Metering . The successful candidate will have a proven track record of building trusted client relationships, be able to shape complex consulting opportunities and develop a significant portfolio of business. 

You will be accountable for developing our presence within this market, defining our proposition, expanding our network, winning new clients and growing strategic accounts. 

This role requires far more than sector knowledge. We're looking for someone who combines commercial thinking, strategic insight and operational transformation expertise. 

Our clients need advisers who can understand the commercial drivers behind their businesses, engage confidently with Executive and C-suite stakeholders, and translate strategy into practical transformation programmes that deliver measurable results. 

You'll lead conversations around areas such as commercial strategy, sales transformation, customer operations and metering, while bringing together BFY's wider expertise across operational transformation, billing, debt, customer operations, technology and AI-enabled transformation to solve clients' biggest challenges. 

Success in this role requires someone who is comfortable being responsible for delivery of a portfolio of ~ £1-2.5m annual revenue through the growth of strategic client accounts and the acquisition of new logos. at the same time as leading consulting teams and delivering complex transformation programmes. 

What you'll be responsible for  

• Building trusted relationships with senior client stakeholders across the Retail Energy and Metering market. 

• Growing a portfolio of strategic accounts while securing new client relationships and new logo

• Owning revenue growth and delivering agreed growth targets. 

• Developing and executing BFY's go-to-market strategy across B2B Energy, Commercial Operations and Metering. 

• Identifying, shaping and winning complex consulting opportunities. 

• Leading major commercial and operational transformation programmes from strategy through to delivery. 

• Working collaboratively across BFY to bring together the right expertise to solve clients' most significant business challenges. 

• Building BFY's reputation within the market through thought leadership, industry engagement and client advocacy. 

• Coaching and developing consulting teams whilst maintaining exceptional standards of delivery. 

What we're looking for 

We're looking for someone who has established themselves as a recognised leader within the B2B Energy or Metering sector and has built trusted relationships with senior decision-makers. 

You'll bring: 

• Significant experience within either B2B Energy, Commercial Operations and/or Metering. Experience in Consumer energy is also advantageous 

• Strong strategic and commercial thinking with the ability to translate business strategy into operational transformation. 

• A proven track record of developing Executive and C-suite client relationships. 

• Demonstrable success growing strategic accounts, winning new business and delivering revenue growth. 

• Experience shaping and delivering complex transformation programmes across commercial, sales, customer operations or metering. 

• The ability to navigate ambiguity, influence senior stakeholders and lead multidisciplinary consulting teams. 

• A strong network across the UK energy sector and credibility as a trusted adviser. 

• A collaborative leadership style, recognising when to bring together specialists from across BFY to create the best outcomes for clients. 

Don't tick every box? 

That's okay. 

We're looking for exceptional people, not perfect CVs. 

If you've built a strong reputation in the energy sector, enjoy building trusted client relationships, thrive on solving complex problems and believe you could make a real impact at BFY, we'd love to hear from you, even if your experience doesn't match every requirement listed. 

Experience matters, but so do curiosity, ambition, integrity and the ability to work collaboratively. Some of our best people joined us because they brought something different. 

If this opportunity excites you and you believe you'd be a great addition to our team, we'd encourage you to get in touch. 

Benefits

Why BFY 

We're ambitious, entrepreneurial and focused on delivering exceptional outcomes for our clients. 

You'll have the opportunity to shape and grow a key market for the business, work alongside experienced industry leaders and play a significant role in our continued growth. 

We trust our people, give them the freedom to succeed and invest heavily in their development. 

We're a high-performing team that looks after each other, putting a huge amount of effort into creating an environment that offers meaningful work, the opportunity to develop and grow, and the ability to have fun whilst doing it. 

What's on offer  

• Competitive six-figure package, aligned to your capability and experience. 

• Biannual bonus scheme. 

• 33 days' holiday (25 days plus bank holidays), with the option to purchase additional leave. 

• One additional day of holiday per year after two years' service (up to five extra days). 

• Private medical insurance for you, your cohabiting partner and dependent children. 

• Access to high-quality wellbeing support. 

• Pension salary sacrifice scheme. 

• EV salary sacrifice scheme. 

• The opportunity to be part of a great team, with the freedom, trust and support to do your best work whilst continuing to learn and develop. 

If you're looking for the opportunity to build something meaningful, work with outstanding clients and become a recognised leader in one of the UK's fastest-growing consultancies, we'd love to hear from you. 

What do our people say about working here?   

BFY really focuses on the employees and understand that the majority of the job is learned whilst working for clients. They teach you the essentials of the business and provide learning material to start your consultancy journey to ensure everyone has the same initial level and then you start consultancy work within a week or two. It's really incredible to see the level of trust they place in you to allow you to work with clients so early on, rather than have you sat watching from the sidelines. - Tom Deen, Consultant, joined BFY December 2023.    

“When you join a new company, it can be daunting, am I good enough? Will I be able to do it? Imposter syndrome can be a real worry, joining BFY is a genuinely awesome experience. Through the process you get to speak to everyone on the team and what is amazing is how open and readily available to help EVERYONE is! The culture here is fantastic and you get to make your own decisions within an incredibly supportive framework." – Kev Brown, Senior Manager, joined BFY September 2022   

How to apply – important!   

If you feel like we’re a great fit based on what you’ve read, we’re looking forward to receiving your application. Please include your CV and a cover letter telling us more about you and why you think we’d work well together. We understand that everyone’s circumstances are different and are committed to supporting your work life balance. Please let us know if you have any flexible working requirements.   

To get to know you a bit better and just a for a bit of fun, tell us the name of your favourite pizza and why you love it.   

Please be aware that currently we can only progress applications from those who do not need Sponsorship or a Visa to work in the UK   

Our interview Process   

We take your next career move very seriously and want to fully understand your needs and expectations from a role at BFY. Our hiring process consists of 3 stages of interviews, where you will meet members of our team and have the opportunity to ask as many questions as you like and get a real understanding of BFY Group and how we work. We are asking you to commit to completing a few additional assessments as well as a short presentation. Communication is key during this time, so we promise to keep you updated and give you feedback as we go.