Field-based product support specialist providing clinical and technical guidance for robotic-assisted joint replacement surgery systems. Responsibilities include surgeon training, preoperative case planning, equipment management, and account growth across the South West region.
Responsibilities
- Provide on-site clinical and technical support during surgical procedures and training to surgeons and OR staff
- Prepare preoperative CT scans using proprietary software for robotic system implant planning and positioning
- Maintain consigned equipment, instruments, implants, and disposables inventories; process sales orders
- Generate detailed case reports and metrics for management and regulatory compliance
- Support product demonstrations and customer visits to showcase clinical value and drive system utilization
Requirements
- High school diploma minimum; bachelor's degree in business or related technical field preferred
- 2+ years sales or technical experience in medical, pharmaceutical, or healthcare industry
- Proficiency with office technology including ERP systems, Microsoft Excel, Access, and Word
- Knowledge of customer service principles and business administrative procedures
- Problem-solving and interpersonal communication skills with attention to detail
- Ability to analyze product specifications and assist with customer selections
Compensation: £40,500 - £67,600 GBP annual
Vacancy posted 8 days ago
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