VodafoneThree - Lead Partner Manager MVNO

VodafoneThree Lead Partner Manager – Retail MVNO
Location: London + (Hybrid Working)
Salary: Excellent basic salary plus bonus and benefits
Working Hours: Full time 37.5 hours per week – Monday to Friday

Hybrid

We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team.

Who We Are

We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built – today.

We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress.

We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.

You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work.

Why VodafoneThree

Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.

We’re not just expanding connectivity; we’re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.

You’ll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone.

We move at pace, because what we’re building matters – and we’re learning as we go. We’re proud of the progress we’ve made, but we’re just getting started.

Job Description

What you’ll do

VodafoneThree Wholesale has entered a once-in-a-generation opportunity to redefine the UK connectivity market. Our newly merged business brings together the scale, innovation, network strength and market expertise of two industry leaders — creating the most advanced mobile network in the UK and unlocking bold new possibilities for our customers.

We’re building a brand-new Wholesale team to set and deliver an ambitious wholesale strategy that drives sustainable growth, launches new revenue streams, forges powerful partnerships and delivers on customer experience. These roles are at the forefront of shaping our market position and ensuring our network advantage translates into commercial success at a pivotal moment for the market and VodafoneThree.

This position carries overarching responsibility for one of the largest and most significant MVNO relationships within VodafoneThree’s Retail MVNO portfolio. The partner is one of the most significant Tier 1 MVNOs in the market, owned by one of the UK’s most established and high-profile consumer brands. The P&L is valued at £100 million per annum and encompasses a total subscriber base of over 2.5m subscribers. Within this role, you will set and execute a strategy that delivers sustainable growth from the relationship, driving long-term value for both VodafoneThree and the MVNO partner. Reporting directly to the Senior Manager Retail MVNO, you will own the overall MVNO P&L, lead a high-performing virtual team, and represent VodafoneThree as a trusted, innovative partner to the MVNO.

A key aspect of this role will be to work in close partnership with senior leaders from wholesale and the wider business, ensuring that our contractual obligations are met and that the partner experience is optimised. You will also represent the MVNO internally, ensuring their needs are met and experience is optimised. Due to the significance of this relationship you will be providing updates to senior stakeholders (including ELT members) on a regular and frequent basis.

 

Key responsibilities:

• Own, develop and maintain a strong, strategic partnership with the MVNO, fostering long-term growth and trust.
• Owning the account strategy for the MVNO, develop and execute the account plan to drive commercial performance, unlock growth and deliver sustainable, long-term value for VodafoneThree.
• Leading the strategic partnership with the MVNO, ensuring open, transparent, and effective communication across all levels or the organization
• Ensure compliance with contractual terms and governance standards across MVNO engagements
• Own and lead the joint business planning (JBP) process, aligning on strategic goals and identifying new growth opportunities.
• Track, analyse, report and present on commercial partnership performance metrics, delivering high-impact presentations for L1 reviews.
• Collaborate cross-functionally internally and externally to ensure seamless execution of partner initiatives and operational excellence.
• Maintain a strong understanding of market dynamics and competitor activity to inform strategic decisions

Qualifications

Who you are

• Proven track record in senior wholesale, retail MVNO, or telecom partner management roles
• Strong commercial acumen with a track record of delivering revenue and margin growth through Tier 1 MVNO relationships.
• Strong commercial acumen with a track record of delivering revenue and margin growth through a high-profile retailer.
• Excellent communication and stakeholder management skills, with experience presenting to senior leadership.
• Experience in budget ownership and forecasting.
• Ability to interpret market insights and translate them into actionable strategies.
• Experience in leading cross-functional collaboration and influencing at senior levels.
• Comfortable operating in a fast-paced, matrixed environment with multiple priorities.

Additional Information

Worried that you don’t meet all the desired criteria exactly?

We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the

job description

, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

What we offer

We care about our people’s success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning & development tools.

Need to know

We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

We believe everyone should have the opportunity to interview for a role that matches their skills. In collaboration with our Talent, Diversity & Inclusion teams and our employee-led DEI Networks, we identified a range of reasonable adjustments to help you feel comfortable and perform at your best self during the interview process. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please contact your recruiter directly or email View email address on jobs.smartrecruiters.com for guidance.

We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.

During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you.

#VodafoneThree
#LI-Hybrid

Need to know

We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

We believe everyone should have the opportunity to interview for a role that matches their skills. In collaboration with our Talent, Diversity & Inclusion teams and our employee-led DEI Networks, we identified a range of reasonable adjustments to help you feel comfortable and perform at your best self during the interview process. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please contact your recruiter directly or email View email address on jobs.smartrecruiters.com for guidance.

We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.

During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you.

 #VodafoneThree