Administration Support Officer

Job Overview

The Surgical Directorate currently has a vacancy for a Permanent Part Time Admin and Typing Clerk supporting the ENT Team.

Duties will be to support Secretarial Staff within the Surgical Specialties of the Surgical Directorate; providing an efficient, accurate and prompt clerical support service to the assigned office. A good standard of education is required along with excellent keyboard skills and computer literacy.

The successful applicant will be required to work as part of a team, with the ability to remain calm and work well in times of pressure.

Main duties of the job

The post holder will provide an efficient high quality typing and administration service to support the medical secretarial team. Support the team in the management of patient’s medical case notes and effective filing system and supporting the patients along the defined patient pathway.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed Job Description And Main Responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

Person specification

Qualifications

Essential criteria

• Typewriting / Word Processing Qualification - or equivalent experience
• GCSE English

Desirable criteria

• RSA II in typing / word processing – or equivalent Qualification
• NVQ 2
• ECDL
• Audio typing qualification

Experience

Essential criteria

• General experience of secretarial or administrative functions

Desirable criteria

• Experience of working within the NHS (hospital environment)
• Experience within busy office environment

Skills

Essential criteria

• Computer literate, Effective communication skills written and verbal, IT/Keyboard skills

Desirable criteria

• Conversant with MS Office packages, Audio transcription

Knowledge

Essential Criteria

• Data Protection Act & Patient Confidentiality

Desirable criteria

• Knowledge of Patient Administration Systems, Knowledge of Medical Terminology

PERSONAL QUALITIES (Demonstrable)

Essential Criteria

• Ability to work in a team environment, Organisational/time management skills, Able to work under own initiative, Smart personal presentation, Organised, punctual, reliable, self motivated

Desirable criteria

• Flexible approach to work

OTHER RELEVANT REQUIREMENTS

Desirable criteria

• Welsh Speaking
• Appreciation of the responsibilities of the health care environment