173017
Lettings Co-ordinator | Lettings & Property Management
Are you an experienced Lettings Co-ordinator or Property Management professional looking for your next career opportunity with a highly regarded independent estate agency?
Our client is a multi-award-winning, progressive agency with an excellent reputation and a strong focus on developing its people. They offer tailored training and career progression within a supportive and high-performing team.
The Role
This is a varied position combining lettings coordination, property management, customer service and administration. You’ll play a key role in ensuring tenancies progress smoothly, properties remain compliant and landlords and tenants receive an excellent level of service.
Key Responsibilities
- Manage tenancy progression, paperwork and move-ins
- Deal with landlord, tenant and customer enquiries
- Coordinate repairs, maintenance and contractors through to completion
- Arrange safety certificates and pre-tenancy works
- Monitor and chase rent arrears
- Manage check-outs, deposits and deposit disputes
- Maintain accurate property and tenancy records
- Ensure properties remain compliant with current legislation
- Manage keys and complete regular audits
- Handle incoming calls, emails and correspondence
- Provide general lettings and property management administration
- Update Alto CRM and maintain accurate records
- Support the wider Lettings and Property Management teams as required
What We’re Looking For
- Previous experience in lettings administration, tenancy progression, lettings or property management
- Excellent organisational and administrative skills
- Strong communication and customer service abilities
- Excellent attention to detail
- Ability to prioritise, multitask and work to deadlines
- Calm and professional approach under pressure
- Strong telephone manner
- Good knowledge of Microsoft Word, Excel and PowerPoint
- Alto CRM experience would be advantageous
- Good understanding of lettings processes and current legislation
- Positive, proactive and solutions-focused attitude
- Ability to work independently and as part of a team
Why Join?
- Join an award-winning independent estate agency
- Excellent reputation within the property industry
- Supportive and positive working environment
- Individual training and career development plans
- Opportunity to build your career across lettings and property management
- A varied role within a busy and successful department
If you’re organised, motivated and passionate about delivering excellent customer service, this could be a fantastic opportunity to develop your career with a leading independent agency.
Vacancy posted 1 day ago
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