Branch Administrator

Job Title: Branch Administrator

Location: Camberley Head Office

Salary: up to £26,500 per annum

Hours : Monday - Friday: 8.30am - 5.30pm. Plus approximately 1 in 6 Saturdays with a day back in lieu or paid overtime.

About Stirling Ackroyd:

Renowned as market leaders, we believe in providing credible expertise, professionalism, we are always striving for success on behalf of our clients. Guided by our values and powered by equity, inclusion, and community we are market leaders in our sector and an industry leading employer. It is what makes us one of the best, in 2024 we were acquired by LRG.

Job Specification and Key Responsibilities

To provide an administrative support system to the branch network working closely with the branch teams and the different departments at head office to ensure compliance and accuracy. Split between our Head office in Camberley and our Flagship office in Shoreditch.

Key Responsibilities:

• Provide full administrative support to the branch, including correspondence, filing, and diary management.

• Prepare property particulars, brochures, tenancy documentation, and related materials.

• Upload and maintain property listings across relevant portals and internal systems.

• Act as the first point of contact for clients via telephone, email, and in-person enquiries.

• Support consultants and management with marketing and deal progression, lettings administration, and general office duties.

• Ensure compliance with regulatory requirements including AML checks, Right to Rent, GDPR, and other legislation.

• Maintain accurate records and databases to ensure a high level of efficiency and professionalism.

Skills required:

• Strong written and verbal communication, with effective listening and the ability to communicate empathetically and assertively.

• Highly organised, with strong time management and the ability to manage changing priorities and meet deadlines.

• Strong IT skills, with a willingness to learn and effectively use software to maintain accurate records.

• High attention to detail, with the ability to identify and rectify errors.

Benefits:

• Access to an Employee Assistance programme including access to a virtual GP 24/7 and mental health first aiders.   

• Retail discounts.   

• Regular awards & incentives for Top Achievers.   

• Generous holiday allowance, increasing by 1 day per year based on service, plus bank holidays.

• Excellent parental leave & company fertility policy in place.   

• Structured training & support.   

Stirling Ackroyd as part of LRG, are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team, who shares our commitment to excellence in the Real Estate Industry.     

LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVS’s or candidate referral from Recruitment agencies, and any such submissions will not be considered.