Human Resources Officer

Human Resources Officer

Salary Range : Points 28-30, £27,554.97 - £28,795.45 per annum (pro rata) 

Hours : 39 per week

Duration : Permanent

Location : Remote/home working with requirement to attend meetings and occasionally work at The Action Group’s Office in Edinburgh. Travel to this location from home is not covered.

We are a small team of enthusiastic HR practitioners who are committed to the work we do. We are looking for a colleague who is resourceful, takes initiative and has excellent administrative skills including careful attention to detail. We also need someone with strong organisational skills, a passion for customer care and the ability to manage a workload with multiple deadlines.

Requirements

You must have excellent communication, organisation and interpersonal skills, with the ability to problem-solve, manage competing priorities and work effectively in a fast-paced environment. You should be approachable, professional and able to handle confidential information with discretion.

Previous experience in an HR role, together with a sound understanding of HR processes and employment legislation, would be highly desirable. Experience supporting managers with employee relations matters and working with HR systems would also be advantageous.

Applying Information

To apply, please read the job description and submit your CV with a short personal statement for consideration by Friday 6th November.

Interviews will be held on the 19th November at our office in Granton, Edinburgh - The Prentice Centre, 1 Granton Mains Avenue, Edinburgh, EH4 4GA

About The Role

A fantastic opportunity has arisen for the right candidate to join The Action Group as an HR Officer . The successful candidate will play a key role in supporting the day-to-day HR function, providing guidance and assistance to managers and employees, and ensuring HR processes are delivered effectively and in line with company policies and best practice.

1. HR Support

To ensure the accurate processing and recording of all employee information and documentation including:

a) Inputting absence data onto Cascade and generating absence reports for key stakeholders

b) Providing regular updates to Team Managers regarding staff absences through the production of a monthly Bradford Factor report (and any other absence reports or employee process updates)

c) Monthly HR report to Payroll for holidays

d) Monthly carry forward of annual leave and managing annual leave queries from employees

e) Processing salary increases and increments, providing accurate information to Payroll

f) Annual Gender Pay Gap report (with assistance from HR Advisor)

g) Annual Accruals reporting (with assistance from HR Advisor)

h) Providing and presenting statistics as required for reporting purposes by senior managers – mostly in the form of the Quarterly Stats as the lead

i) Oversee any future responsibilities as may be required in accordance with changes to immigration laws, visa regulations, and sponsorship requirements, ensuring full compliance with evolving legal and policy frameworks (with assistance from HR Advisor)

j) Assisting with SSSC reminders as needed

k) Training new users in the basic functions of Cascade (e.g. site navigation, running queries)

l) Creating and maintaining new Cascade reports, workflows and screen configurations as required

m) Processing invoices and providing accurate information to Payroll

n) Ensuring that employee files (both paper copies and computerised records) are kept up to date and secure

o) Providing information to employees with regard to their terms and conditions

p) Assisting with processing statutory entitlements e.g. flexible working requests, parental leave (with assistance from HR Advisor)

q) Supporting the team in a range of projects and initiatives as they arise

r) Assisting in the preparation of offers of employment and other contractual documentation for employees.

s) Assisting with and providing cover for the Recruitment Officer during periods of high demand, absence, or other types of leave.

t) Assisting in the processing and sign off contract amendments, providing accurate information to Payroll

u) Assisting in the processing and sign off starters and leavers, providing accurate information to Payroll

v) Assisting in the management of the shared HR inbox and allocating emails to the appropriate team member

2. General duties

In addition to the above, your role also requires you to:

a) Carry out duties in accordance with The Action Group standards, policies and procedures.

b) Support Senior Manager Human Resource in the development of the Human Resource department’s services.

c) Communicate in a helpful, positive and friendly manner with all internal and external customers of the HR service

d) Support appointed investigating officers in their duties under The Action Group disciplinary standards as and when required.

e) Undertake any other duties as assigned

3. Confidentiality

· High standards of confidentiality are required in relation to the roles, tasks and responsibilities described above.

4. Support & Reassurance Received

· The post holder will regularly meet their line manager for support & reassurance meetings as outlined in The Action Group’s support & reassurance policy.

5. Amendments

· This job description is not intended to be exhaustive and the post holder may be required to perform other duties on occasion.

· This job description may be amended following discussions with the post holder and with approval from the HR Manager.

Required Criteria

• Acceptance and support of The Action Group’s values
• Demonstrates outstanding customer service skills
• Demonstrates a proactive approach to job responsibilities
• Hard working and self-motivated.
• Strong administrative skills.
• Experience in using a variety of software packages including Microsoft Word, Outlook and Excel
• Good prioritisation and time management skills
• Good verbal and written communication skills
• Ability to prioritise and manage a busy workload.
• A professional and credible approach to tasks and problems.
• Well organised
• Helpful and approachable manner.
• Good team player.
• An eye for detail.
• Available to work hours over five days – Monday to Friday

Desired Criteria

• Experience in a customer facing role.
• Forward thinking and creative.
• Awareness of safer recruitment practices.
• Experience of HR or recruitment administration.
• Certificate in Personnel/HR Practice or equivalent qualification.

About The Company

Our History

The Action Group was set up in 1976 by a group of parents and carers of people who had learning disabilities and other support needs. They began by campaigning for better services for the people they cared about in the local area of Leith and Restalrig. This group, who all lived in the north east of Edinburgh, took the name Area 5 Action Group from the Social Work Department’s area in which they lived.

Providing and Improving Learning Disability Care for Over 45 Years

The Action Group was, and continues to be, a membership organisation with the twin aims of campaigning for, and providing, good community care services. In 1976, services and supports in the community were few and far between and large institutions and hospitals, like Gogarburn in Edinburgh, were the main service for children and adults.

Locally, The Area 5 Action Group ran a high profile political and media campaign to get learning disability and support needs on the agenda. It also explored ways to develop service-provision

By 1985, now called The North Edinburgh Action Group, membership had grown and service users came from all over Edinburgh, East Lothian, West Lothian and Midlothian.

By 1992, with development plans focussing across an even wider area, a further name change to The Action Group was made.

​Over the years the Action Group has been at the forefront of campaigning for and providing high quality community services.

Company Culture

The Vision

That Families caring for a person and individuals who have support needs and/or Learning Disability encounter no barriers to their chosen lifestyle, are able to follow a path of choice and can enrich their opportunities.

The Mission

To Value, listen and involve people so that our every action is judged to be the best.

The Values

An ordinary life includes the 5 accomplishments which derives from the work of John O'Brien.

These values are at the heart of the organisation.

People accessing our services should have:

Community presence - Relationships

Competency - Respect - Choice

Company Benefits

Looking to make a difference?

Make a difference in your community and in people’s lives by becoming a support worker with us!

Your goal will be to help people with additional support needs to gain or maintain their independence, and going about their lives in general, to support with work, health and wellbeing, or attending and participating in activities.

HSF Health Plans for The Action Group Full-time & Part-time employees

HSF Perkbox - HSF Assist

Accredited Living Wage Employer

Good annual leave entitlements

Travel time payable where applicable

Ongoing support, training and development opportunities

Pension

Blue Light Card

Blue Light Card, On the job learning

Salary

£27,554.97 per year