Store Manager

Location: White Rose Shopping Centre

Contract: 40 hours - Full-Time

Description

We are recruiting a Store Manager to lead our White Rose Mega Store. You will be responsible for the overall performance of the store, creating an outstanding customer experience, developing the team and ensuring operational excellence. This is a hands-on leadership role where you will manage day-to-day running of the store, drive sales and profitability, and represent the brand in the local community.

The Store Manager will set clear expectations, coach and mentor colleagues, and work closely with the wider retail leadership to deliver business targets. You will manage staffing and resources, maintain visual merchandising and stock standards, and ensure compliance with company policies, health & safety and loss prevention procedures.

Key responsibilities:

• Lead, motivate and inspire the store team to deliver exceptional customer service and achieve sales targets.

• Manage recruitment, induction, training and performance management to build a capable, engaged team and support colleague development.

• Own store targets and commercial performance, analysing sales data and implementing plans to maximise sales and margin.

• Ensure the store is visually compelling, merchandised to brand standards and fully stocked to meet customer demand.

• Oversee daily operations including opening and closing, cash handling, tills and banking, ensuring accuracy and security.

• Resolve customer queries and complaints professionally, driving excellent outcomes and customer loyalty.

• Manage stock control, deliveries, stocktakes and inventory accuracy to minimise loss and shrinkage.

• Create effective rotas to meet trading patterns and control labour costs while maintaining service levels.

• Ensure compliance with legal, company and health & safety requirements, promoting a safe working environment for colleagues and customers.

About you:

• Proven experience in retail management, ideally within fashion or sportswear retail.

• Strong leadership skills with a track record of coaching and developing teams to achieve results.

• Commercially minded with the ability to analyse sales, set priorities and deliver performance improvements.

• Excellent communication and organisational skills with attention to detail.

• Confident working on the shop floor and leading by example during busy trading periods.

• Flexible approach to working hours, including weekends and bank holidays as required.

• A proactive, positive attitude and ability to work under pressure in a fast-paced environment.

Why join us?

We invest in our people and provide structured training, regular 1-2-1s and clear development pathways to support career progression. You will be part of a supportive, high-energy team and have opportunities to influence retail standards across the business.

Diversity:

We value diversity and are committed to building teams with a wide range of perspectives and experiences. We encourage applications from all sections of the community and strive to create an inclusive workplace where everyone is respected and supported.

Recruitment process:

We review applications on an individual basis. If shortlisted, you will be invited for a face-to-face interview to discuss the role and your suitability. We aim to make the process open, friendly and informative so you can learn about the opportunity and we can learn about you.

Footasylum is an equal opportunities employer. Please let us know if you require any reasonable adjustments for the recruitment process.