JOB SUMMARY
To provide an effective service in all food outlets for external and internal customers
SCOPE / BUSINESS CONTEXT
A Full Time position based at the London Marriott Hotel County Hall.
CANDIDATE PROFILE
Experience:
- Previous experience working within a similar environment preferred Skills and Knowledge
- Strong Communication skills (verbal, listening, writing)
- Innovative
- Pro-active and reliable
- Able to work alone and within a team Education or Certification
- Good level of English essential
SPECIFIC DUTIES
The following are specific responsibilities and contributions critical to the successful performance of the position:
1) Prepare, supervise and cook on assigned station of work.
2) Oversee food production by commis chefs and demi chefs in the kitchen.
3) Assist Sous Chef with taste panels and menu classes
4) Discuss food production problems through with Sous Chef.
4) Assist Sous Chef with menu planning, stock control and costing.
5) Deputise in Sous Chef’s absence.
6) Assist Sous Chef with departmental promotions and sales opportunities.
7) Rotation of foods – First in First out (FIFO).
8) Check quality of place and report any problems to the Sous Chef.
9) Take on job training for 1st and 2nd Commis and Demi CDPs.
10) Make sure production sheets (e.g. steak charts etc) are filled out and updated on a daily basis.
11) Make sure all food items are sent to the correct area on time.
12) Be able to work on other sections when needed and take part in cross training when directed.
13) Attend all departmental meetings whether on or off duty (off duty will be paid).
14) Follow the “Clean as you go” policy and keep work areas and fridges tidy at all times, and have a supervisor check before you leave.
15) Ensure the 70-point checklist is being enforced and follow up on any areas likely to fall short of full marks with Exec Chef.
16) Liaise with restaurant manager, supervisors and waiting staff as necessary in order to achieve high guest satisfaction.
17) Take on any other reasonable made by the hotel management.
18) Breaks and meals – as laid down in the staff handbook, 2x15 minutes and 1x30 minutes for lunch and dinner depending on hours of work.
19) If sick, report to and contact kitchen manager on duty and then follow SSP procedure as laid down in the staff handbook.
20) Fill out the appropriate cleaning charts, temperature charts etc on a daily basis.
21) No associates to be on the property working hours without authorisation of the manager.
22) Overtime will be approved as and when business levels demand.
23) Follow all kitchen regulations as outlined and directed.
24) Be aware of accident prevention and help enforce safe working conditions. Zero accidents are our goal.
25) Any violation of the above will be subject to disciplinary action.
OTHER Performs other related tasks as assigned by management.
Complies with Marriott International Hotels Limited Regional Office policies and procedures.
Working hours as required to do your job but normally not less than 39 hours per week.
Training: All Marriott International Training Schemes
Working Conditions:
All Associates are provided with a Marriott Uniform including; Trousers/Skirt, Shirt/Blouse, Waistcoats and Jackets (Where Necessary).
All associates are expected to wear the correct uniform, and their name badge at all times.
You are required to maintain high standards of personal hygiene, ensuring that you are always clean and well turned out during your working hours. In the eyes of the guest, you represent Marriott.
Social Conditions: To be based mainly within the Kitchen area, but to remain mobile around the whole of the hotel
Economic Conditions:
All Associates are entitled to a free meal on duty, in the associate canteen; Annual holiday pay; Changing Facilities; Uniform Dry Cleaning Facilities; A Marriott Worldwide Discount Card (after completion of the Marriott 90 days training scheme); Company Pension Scheme, after six months of service. Signature:
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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