Principal Officer - Repairs

We are working closely alongside a Local Authority in Charnwood  to assist with the appointment of a Principal Officer - Repairs , on a 6-month contract , highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration.

Rate of Pay: £21.14 - £28.02 per hour

Summary:

Charnwood Borough Council is seeking an experienced and motivated Principal Officer – Repairs to lead the delivery of a high-quality, customer-focused repairs service. The role is responsible for managing responsive repairs operations, leading repairs and business support teams, overseeing contractors, managing budgets, and driving continuous service improvement to ensure excellent outcomes for residents.

Responsibilities:

• Lead the responsive repairs team, maximising the productivity of in-house labour and managing external contractors.
• Manage the Business Support Team to support the effective delivery of repairs and voids services.
• Work closely with colleagues across housing services, including voids, tenancy management, and investment teams, to ensure repairs are progressed efficiently from identification through to completion.
• Manage customer complaints and disrepair claims.
• Identify opportunities to improve performance and implement service improvements.

Qualifications:

• Relevant construction-related qualification, such as a degree, membership of RICS, CIOB, or equivalent experience.

Essentials:

• Experience managing high-quality property repairs services.
• Extensive knowledge and understanding of property repairs programmes and service delivery.
• Proven experience leading, managing, motivating, and developing teams.
• Ability to manage resources, including in-house operatives, contractors, and associated budgets.
• Strong problem-solving skills with the ability to identify and implement service improvements.

Please note:

• You should be available to work immediately or at a short notice.
• You should have right to work in U.K

Disclaimer : Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Important : We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Incase the role requires an enhanced DBS, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

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