M365 Solutions Engineer

About Us

inforcer is one of the fastest growing technology organisations in the world and a leading provider of cutting-edge cybersecurity and AI solutions to support to the SMB market. We provide MSPs (Managed Service Providers) with the fundamental technology they need to manage and secure Microsoft 365 at scale and deliver AI services. Our mission is to be inforced in every MSP!  

About the Role

We are seeking a talented and motivated M365 Solutions Engineer to join our team. In this presales role, you will be at the forefront of engaging with prospective MSP partners—delivering compelling product demonstrations, leading technical discovery sessions, and proving the value of inforcer for multi-tenant management. You’ll play a pivotal role in driving adoption, supporting the sales cycle, and acting as a trusted advisor throughout the customer journey. If this sound like you, we’d love to hear from you.

What you’ll be doing

• Lead Presales Engagements: Deliver tailored, high-impact product demonstrations that showcase inforcer’s capabilities for multi-tenant management, security, and operational efficiency.

• Technical Discovery & Solution Mapping: Engage with prospects to understand their business and technical requirements, mapping these to inforcer’s features and benefits.

• Proof of Value: Develop and present proof-of-concept solutions, technical deep-dives, and ROI analyses to demonstrate how inforcer addresses MSPs’ pain points.

• Trusted Advisor: Guide MSPs through technical evaluations, onboarding, and enablement—helping them realize the full value of inforcer.

• Sales Collaboration: Work closely with the sales team to respond to RFPs, technical questionnaires, and participate in solution design workshops.

• Feedback Loop: Gather customer feedback and relay insights to the product team to inform ongoing development and innovation.

• Stay Current: Keep up to date with Microsoft 365 developments, new features, and industry best practices to ensure inforcer remains at the cutting edge

What We Can Offer You

Steep Learning Curve: We believe people leave organisations when learning stops. We promise a steep and continuous learning curve to both challenge and develop our people. You are responsible for your own learning, but you’ll be surrounded by exceptional people and strong enablement, if you choose to lean into it, in an environment where it’s safe to make mistakes, try new things, and improve.  

Real impact: We operate in a high-trust and autonomous environment where you can make a real impact and difference in your role and across the company

Transparency and Honesty:  We believe honest and clear communication creates a highly collaborative culture. It gives you the “why” we make decisions and allows you to effectively make your own. We won’t pull the wool over your eyes, we are a fast-growing start-up that comes with its own unique challenges, but we all work hard to solve them, together, as a team.

A+ Global Team: Our people power every part of our business, and we look for individuals who bring genuine passion to their role and operate at their very best. A-players thrive when surrounded by other A-players. Our level of growth and rate of change can be hard work and challenging, but you’ll be surrounded with exceptional people that are always happy to help.

Regular Team Socials:  We celebrate our team, our milestones, promotions and achievements with social events every month.

Employee Recognition:  Programs to recognise and reward our top contributors for their achievements and efforts. We live our company values every day and reward those people who embody them.

Skills We Need for This Role

• Proven experience in presales, technical consulting, or solution engineering within the Microsoft 365, MSP, or SaaS ecosystem.

• Experience in delivering engaging product demos and technical presentations to both technical and non-technical audiences.

• High-level knowledge of Microsoft 365 administration, security, compliance, and multi-tenant management is advantageous.

• Strong consultative skills - able to translate technical features into clear business value and ROI for MSPs.

• Excellent communication, collaboration, and problem-solving abilities.

• Experience supporting sales cycles, including discovery, solution mapping, and objection handling.

• A growth mindset and passion for continuous learning

Inforcer is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.