At Sofa.com , we believe that everyone deserves great home furnishings and excellent service from people who are passionate about interiors, so that’s exactly what we provide. With in-house teams from design development through to our delivery drivers, we can be sure we’re giving customers a truly unique shopping experience and creating a working environment that inspires and motivates our teams to sell our lovely products.
Job Description
We are looking for an enthusiastic, customer-focused Sales Advisor to join our team in our House of Fraser concession. This is a 40-hour-a-week role which requires weekend availability. As a member of our team, you will be the first point of contact for our customers and will spend your time advising them with inspirational ideas to meet their needs. You should thrive in a customer service environment, always going above and beyond.
Job Description
Welcoming every customer so they feel at home and relaxed, whilst encouraging them to spend time in the store and browse the full range
Maintaining our high standards and visual merchandising in store
Providing customers with advice and support, ensuring a full understanding of their needs and working to find solutions within the range offered
Chasing sales quotations and processing orders precisely and efficiently as well as keeping customer information records up-to-date
Being a brand ambassador for sofa.com whilst embracing the customer journey and leading by example in endorsing the company culture and standards
Proactively improving and updating knowledge of product & interior trends
Qualifications
Must be over the age of 18 years
Experience within retail alongside proven experience with interiors/furniture
Strong sales experience and awareness of trends to support the customer in styling their rooms/homes
Be ambitious and confident, with a strong can-do attitude
Be enthusiastic and dedicated to providing excellent customer service
A desire to work as part of a team to generate fresh and innovative ideas
Proficiency in MS Office and general IT
Additional Information
Here at Sofa.com , we appreciate that our products can be a large investment. Part of this role is offering payment solutions to our customers, including the introduction of our credit options, giving all of our customers a chance to elevate their homes using payment methods which are suitable for their own individual circumstances.
As such, all candidates must be over the age of 18 years and comfortable offering credit products to our customers.
An opportunity like this at one of the Frasers Group companies is for the fearless. The potential is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles:
Additional Information
An opportunity like this at one of the Frasers Group companies is for the fearless. The potential is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles:
Our Values
- Think Without Limits – Move fast, be bold, and bring the team with you
- Own It and Back Yourself – Take responsibility, master the basics, and drive results
- Be Relevant – Stay connected to our people, our partners, and the planet
Due to high levels of interest, vacancies may close early. We recommend applying as soon as possible.
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