Service Advisor
£25k - £31.6k per annum
Working as part of the team, you will be focused on delivering a very high level of brand experience to your customers, committed to making a difference and wanting to join a company who can offer long-term career progression.
Service Advisor Role:
– Manage all service telephone and Walk-in enquires
– Meet and greet customers, qualify and identify customer’s needs for at vehicle drop-off
– Progress and update the customer throughout the day
– Discuss and up-sell additional work to the customer. Advise, and forward diarised unsold work
– Carry out inspections where necessary prior to handover to customer
– Deliver outstanding customer satisfaction
About You:
– MUST have current experience as a car dealership Service Advisor, or above
– Preferably with a prestige brand experience
– VAG experience preferred but service advisor experience a must and Pinnacle experience a bonus
– Must possess excellent customer handling skills
– Positive, customer focused attitude and approach to your work
– Must have a valid driving licence
Package: £25,000 – £31,600
Hour: Mon to Friday 8am to 6pm, Saturdays on a rota 8.30am to 12.30pm
Company Benefits: Staff car scheme(Once passed Probation period)
Contact:
Gary Lovelace – Jago Consultants (REF)
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