Administrator

Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.   

Where will you be working?  

At M Group, we’re enabling the energy essential to support our lives.   
We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation.  

This role will be within our Metering team. You’ll join the leading provider of metering services in the UK energy retail sector, we provide efficient and flexible services for gas, electricity and water meters.   
Our meter readers install, maintain and manage meters to make sure customers are billed correctly and energy usage patterns are monitored.  
Want to come and be a part of it?

What will you be doing?

As an Administrator , you’ll be at the heart of our Metering operation. This is a busy, varied, people‑focused role where no two days feel the same. You’ll work closely with meter readers, team leaders and contract managers, acting as the go‑to person for essential support across the team. Your day could include:

• Responding to requests for PPE, uniforms and tools
• Using our internal data systems to help locate water meters
• Supporting with scheduling or task allocation
• Providing general admin support to the wider operational team
• Keeping accurate records and ensuring smooth coordination across the department

If you’re organised, proactive and enjoy helping others succeed, you’ll make a big impact here.

What you’ll bring 

We’re looking for someone who brings:

• A strong customer focus and commitment to great service
• Confidence working independently while still being an excellent team player
• The ability to adapt to shifting priorities in a fast‑moving environment
• Clear communication and great organisational skills
• A positive, can‑do attitude and willingness to learn
  

What’s in it for you? 

We offer a range of benefits designed to support your life in and out of work, some of which include;
• Matched or contributory pension scheme 
• Online GP service, 24 hours a day, 365 days a year   
• Employee assistance programme  
• My Rewards portal, access to 1000’s of retail discounts  
• Life assurance 
• Cycle to work, salary finance and give as you earn schemes 
• Enhanced maternity, paternity leave and adoption leave  
• Reward and recognition scheme 

In addition, this role offers; 
• Recommend a friend – get rewarded for introducing people to us! 
•25 days plus bank holiday

About us

We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. 

Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.

• We’re responsible and go further for our people, clients, communities and the planet
• We’re open and seek new and better ways of exceeding expectations
• We’re together and as one team; the whole is greater than the sum of the parts
• We’re ambitious and embrace opportunity, to lead essential infrastructure services for life

Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.

It’s an exceptional time to be a part of M Group.

Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.   
For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.  

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