Bank Pre-Assessment Healthcare Professional (HCA or...

About the department

Our Minimally Invasive Treatment Suite within Orthopaedics & Neurology is a highly specialised service supporting image guided procedures that improve patient outcomes and recovery times. The service plays a critical role in delivering safe, effective, and efficient care across a range of orthopaedic, spinal, and pain management interventions.

Working closely with consultants, anaesthetists, nursing teams, and wider clinical colleagues, the department ensures procedures are supported by high quality imaging in a controlled, patient-focused environment. Precision, safety, and collaboration are at the heart of everything we do.

About the role

As a Bank Pre-assessment Healthcare Professional (HCA or Registered Nurse), you will play a key role in supporting patients through their pre-operative journey, ensuring they are fully assessed, informed, and prepared for their procedures.

You will carry out a range of clinical assessments, including patient observations, health screening, and documentation review, identifying and escalating any risks or concerns. You will provide clear guidance and reassurance to patients, helping them understand their procedure and any required pre-operative preparations.

Working flexibly as part of the bank team, you will support service delivery by maintaining accurate records, assisting with clinic flow, and ensuring compliance with clinical and governance standards. You will contribute to a positive patient experience by delivering compassionate, patient-centred care and adapting your approach to meet individual needs.

This role is ideal for a proactive and detail-focused professional who thrives in a patient-facing environment and is committed to high standards of care.

Key Responsibilities

• Deliver safe, high-quality, patient-centred care during pre-assessment appointments

• Undertake clinical observations and health screening in line with protocols

• Complete pre-operative assessments, escalating risks or concerns appropriately

• Provide clear information and reassurance to patients regarding procedures and preparation

• Maintain accurate and up-to-date patient records using electronic systems

• Support the smooth running of pre-assessment clinics and patient flow

• Adhere to infection prevention, safeguarding, and clinical governance standards

• Assist with audit, quality, and compliance activities as required

• Maintain stock levels and ensure clinical areas are well prepared

• Work flexibly to meet service and operational needs as part of the bank workforce

For a copy of the full job description and the person specification please click here

About you

You are either a Healthcare Assistant with relevant clinical experience or a Registered Nurse with a strong understanding of pre-assessment or outpatient care. You are committed to delivering safe, effective, and compassionate patient care, with excellent attention to detail and organisational skills.

You communicate clearly and confidently with patients and colleagues, demonstrating empathy, professionalism, and the ability to put patients at ease. Comfortable working in a busy clinical environment, you are adaptable, reliable, and able to work both independently and as part of a multidisciplinary team.

You take pride in maintaining high standards of clinical practice, patient safety, and governance, and are proactive in supporting a positive patient experience throughout the pre-operative pathway.

About Us

For more information about Welbeck please click here

Recruitment Process

For this role, there will potentially be four stages;

• Stage 1 - Shortlisting (based on your application)

• Stage 2 - Screening Calls

• Stage 3 - Interview

We aim to complete these as soon as possible after the closing date for applications.

Using AI

AI tools can be helpful when you’re preparing documents or refining how you present your experience. What matters is that anything you share with us, from your application to your interview, reflects your own skills, experience and judgement. We want to understand the real you, so please use AI responsibly and avoid submitting information that is inaccurate, exaggerated or inauthentic.

Equality, Diversity & Inclusion

At Welbeck, we believe exceptional care starts with inclusive teams. We are committed to creating a workplace where difference is valued and excellence is expected; where people feel respected, and everyone is supported to do their very best. We welcome applications from all backgrounds and experiences and appoint on merit, recognising that diverse perspectives strengthen clinical quality, leadership, operational delivery and patient care.