Paid Front Office internship in Granada
In the hotel, the receptionist is the client's first contact so the first impression must therefore be positive and professional. It plays a decisive role in the smooth running of the stay and in the organization with all the other departments of the hotel. An intern in Front Office will practice all languages and will have a high responsibility, representing the hotel brand.
RESPONSIBILITIES
- Greet and inform guests about the conditions of stay: breakfast hours, additional services, wi-fi, and special requests
- Manage arrivals and departures: check-in / check-out
- Update information available to customers (leaflets, catalogs, business cards ...)
- Promote the services offered by the hotel (always trying to improve sales and benefits for the hotel)
- Booking: emails, phones and use the software (opera o similar)
- Report rates
COMPANY'S PRESENTATION
The host organization’s identity is confidential and shared only with shortlisted candidates.PROFILE REQUIRED
You're fluent in English and Spanish, positive and team worker. Student in hospitality, tourism or languages. You're in Bachelor. Responsible and organised are good strentgh as well. You're available from ASAP for 3 to 6 months internship. Accommodation available from March 2019. Internship agreement mandatory.Vacancy posted more than 2 months ago
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