MDT Administrator & Pathway Tracker

Job overview

An exciting opportunity has arisen for an enthusiastic and self motivated individual to join the Diabetes and Endocrine team as a Pathway Tracker and MDT administrator.

We are seeking a well organised team player with excellent communication skills who thrives in a busy, challenging yet rewarding environment. 

In this role, you will be responsible for validating, amending, tracking and navigating 18 week patient pathways and improving data quality for all patients under the MODEL services as well as ensuring our patients are booked within local and national targets. 

This post also includes admin for the Adrenal MDT meetings including adding patients and ensuring all relevant information such as imaging; external letters and reports are gathered and available for the MDT meetings.

Main duties of the job

Working within a complex environment the post holder has responsibility for managing, tracking and navigating 18 week patient pathways and reporting at relevant meetings, ensuring that national and local targets are met.

Responsible for validating amending and improving data quality in relation to pathways from initial referral, through diagnostics to completion of patients episode.

Proactively ensuring the patient has timely appointments within their pathway in order to achieve the waiting time targets.

Liaising and co-coordinating with all colleagues involved in the patient’s management.

Managing the Adrenal MDT and ensuring that the correct patients are added to the list to be discussed.

Ensuring that all required information such as imaging and external reports are available and uploaded ready for the MDT discussion.

Sending outcomes from the MDT meeting to the relevant colleagues to action and following up to ensure these actions have been taken.

Working for our organisation

Our Trust

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together - Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.

Detailed job description and main responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.

Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:

-        applied for a Graduate visa

-        or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment

This vacancy will close at midnight on 23rd July 2026. 

Interviews are due to be held on 11th August 2026. 

Benefits to you

At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.

On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only café, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.

CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.

We welcome applications from the Armed Forces.

Person specification

Qualifications

Essential criteria

GCSE Maths & English or Equivalent

Customer Service/ Business Admin /ITQ or equivalent professional experience

Desirable criteria

Relevant training on RTT pathway management

Experience

Essential criteria

Experience of working within a healthcare setting

Prioritising, planning and organising own and others tasks.

Experience of dealing with difficult situations and confrontations

Data entry experience and documentation

Desirable criteria

Previous experience of working in NHS

Previous experience of working with medical records

Experience of working with EPIC hospital system

Experience of working with CHEQs

Experience of presenting data and information to various stakeholders or team members

Knowledge

Essential criteria

Confidentiality and data protection processes and procedures

Customer service

Good working knowledge of office procedures and all Microsoft office packages

Awareness of NHS targets and Trust priorities

Knowledge of RTT targets

Desirable criteria

Knowledge of the Trust including awareness of priorities

Knowledge of Trust information systems

Knowledge of Medical Terminology

Skills

Essential criteria

Ability to manage/work as part of a team

Excellent communication skills including telephone, email, face to face

Ability to organise and manage own time and others to keep to deadlines

Ability to use own initiative and work autonomously

Excellent IT skills – ability to use Microsoft office applications including spreadsheet and email

Willing to take on/learn new skills

Ability to show attention to detail and accuracy

Ability to work under pressure

Ability to store and safeguard confidential documents

Able to negotiate and develop good working relationships

Ability to adapt and embrace change. To be flexible in response to Service needs.

Desirable criteria

Ability to think laterally and an innovative approach to problem solving

Additional Requirements

Essential criteria

The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of Together - safe, kind, excellent.

Demonstrate adaptability

Willingness to learn and develop

Undertake professional development and encourage others

Employer certification / accreditation badges

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Further details / informal visits contact

Name

Emma Dunham

Job title

Directorate Support Manager

Email address

View email address on careers.cuh.nhs.uk

Telephone number

View phone number on careers.cuh.nhs.uk