Sales & Logistics Administrator

We are looking for a highly organised and proactive Sales & Logistics Administrator to join our established team at L.S. Smellie & Sons, based at Hamilton House, Strathaven.

THE JOB

This is a fast-paced, varied role where you will play a key part in ensuring customer orders are processed efficiently and deliveries run smoothly. You will be the link between customers, sales teams, transport and operations to keep everything moving and on track.

What you'll do:

- Receive and process customer orders via phone, email and text from customers, agents and sales representatives.

- Accurately input orders into the system, ensuring all delivery details and special instructions are complete.

- Liaise with internal teams to coordinate deliveries to ensure efficient dispatch of products.

- Make informed decisions regarding delivery scheduling in consultation with Transport & Mill Manager.

- Order products for the store in line with stock requirements and demand forecasts.

- Arrange collection reference numbers at docks for inbound deliveries.

- Input and maintain accurate stock records within the system.

- Act as a key point of contact for customer queries relating to orders and deliveries.

- Maintain strong working relationships with customers, agents and colleagues.

SKILLS, EXPERIENCE AND QUALITIES REQUIRED

We're looking for someone with the following skillset and knowledge;

Essential

- Previous experience in an administrative role (sales, logistics or supply chain preferred)

- Excellent communication skills

- Strong organisational skills with the ability to juggle multiple tasks

- High attention to detail and accuracy

- Ability to work under pressure and meet deadlines

- Proficiency in Microsoft Office and systems (Sage or D365 preferred)

Desirable

- Experience within agriculture, feed manufacturing or related industry

- Knowledge of transport planning and logistics processes

- Experience with stock control systems.

BENEFITS

As part of The Billington Group we offer a wide range of employee benefits including:

An attractive salary package.

Annual salary reviews in September each year.

A minimum of 28 days annual leave.

Opportunity to work for a well-established family-owned business with ambitions for growth and innovation.

ABOUT US

Every day we provide rural and agricultural communities with the support they need to succeed. Whether they are after a healthier herd or flock, increased yields, faster growth rates, a decent return on their land or even just a helping hand. We have the people, products, and services to help our customers get from where they are now to where they want to be. This is why every role is hugely important to our shared success and why we welcome talent from across all different backgrounds to work across our divisions.

L S Smellie, is part of Carr's Billington Agriculture, a subsidiary company of The Billington Group, who are also the proud owner of Criddle & Co., English Provender Company and Billington Foods.