Credit Controller

Credit Controller - 9-12 Month Contract - Reading (Hybrid) - Up to £35,000
THE ROLE

The successful candidate will take full ownership of a ledger, ensuring timely collection of outstanding debt while maintaining strong relationships with both internal stakeholders and external customers.

KEY RESPONSIBILITIES

Manage a portfolio of customer accounts, proactively chasing outstanding debt via phone, email and letter in line with company credit policy
Allocate cash receipts accurately and in a timely manner
Reconcile customer accounts and resolve queries and disputes efficiently, liaising with sales and operations teams where required
Produce and maintain aged debt reports, escalating problem accounts to the Credit Control Manager as appropriate
Assess new customer credit applications and set appropriate credit limits in line with company policy
Place accounts on hold/stop where necessary and manage the release process
Support month-end reporting, including debtor days (DSO) and bad debt provision commentary
Maintain accurate notes and records on the accounting/credit control system
Build and maintain strong working relationships with customers and internal departments (sales, operations, customer service)
Assist with ad hoc credit control projects and process improvement initiatives during the contract period

CANDIDATE REQUIREMENTS

Essential:

Minimum 2 years' credit control experience within a fast-paced environment
Strong track record of reducing aged debt and improving DSO
Confident, professional telephone manner with strong negotiation skills
Good working knowledge of Excel (VLOOKUPs, pivot tables)
Experience with a major accounting/ERP system (e.g. Sage, SAP, Oracle, NetSuite, Xero)
Immediately available or available on short notice (given fixed-term nature of role)
Strong attention to detail and ability to manage a high-volume ledger

Desirable:

Studying towards or holding CICM (Institute of Credit Management) qualification
Experience covering a colleague's role or working in a fixed-term/interim capacity previously

Credit Controller - 9-12 Month Contract - Reading (Hybrid) - Up to £35,000