Business Services Co - ordinator

We’re looking for a Business Services Co-ordinator to join us in the North Region. Internally, you will be known as a 'Business Services Co-ordinator (office based)'.

You will be part of our team of trailblazers who lead for positive change by being future focused, who look to identify and build on new ways of working, and who adapt the technology we have available to provide a value for money, effective, efficient, and consistent service.

Salary: £27,612 per annum

Contract Duration: Permanent

Working Pattern: You will work 37.5 hours per week from Monday to Friday.

Interviews will be held at Holy Jesus Hospital in Newcastle on Wednesday 17th and Thursday 18th June 2026.

If you would like to find out a bit more about the role, please contact us via email: ***email_hidden***

What it's like to work here:The North Region of the National Trust is large, spanning from the Cheshire - Staffordshire border in the south of the region, to the Scottish borders in the north. Our teams can live and work from anywhere within or even beyond our regional boundaries.

Your contracted place of work will be the Newcastle Hub, Holy Jesus Hospital. Our systems have been set up to enable you to enjoy a hybrid working arrangement, so you can choose the best working environment for the task in hand. Some days this could be working from home, on others it could be at one of our five regional hubs, or at a property. We’re a flexible employer and supportive of helping you find a healthy work-life balance.

This is a role that fits into the bigger jigsaw of regional business services, and we can be flexible about the hours you will work.

What you'll be doing:The National Trust is a busy organisation that has a lot going on at all times - you can guarantee that no day is the same, so you'll have to love variety and working at pace. You will be part of a team that provide specialist support to our Regional Director, Assistant Directors, and Internal Teams. You'll help us plan ahead and prepare for future activity and will be willing to be an active, enthusiastic part of our team.

You'll always champion best practice when it comes to service, and will be confident challenging the norm when you think there's a better way of doing something. In any given day you could be helping to arrange a region-wide event, liaising with external partners, or looking at ways to review and improve a process.

You'll connect and form strong relationships with other Regional Business Services Coordinators as well as being an active member of the National Business Services community.

Who we're looking forWe'd love to hear from you if you’re:

• experienced in providing high-level business support, particularly in co-ordinating multiple diaries in a proactive and agile way
• a skilled IT user, with a willingness to learn new technology and systems, and share this knowledge with others
• a process-focused thinker with an enquiring mind, keen explore the intricacies of how things work and what we can do to improve them
• good at communicating, both in writing and speaking
• able to work as part of a team, but also on your own initiative
• flexible and focused on people
• happy to multi-task and manage your own priorities and workload

The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary

• Free entry to National Trust places for you, a guest and your children (under 18)

• Rental deposit loan scheme

• Season ticket loan

• EV car lease scheme (for roles that meet the salary criteria)

• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

• Flexible working whenever possible

• Employee assistance programme

• Free parking at most Trust places

Requirements :Compliance.Eligibility to Work in the UK

Permanent f/t (37.5 hrs pw)