Summary
To support the Transport Manager & Assistant Transport Manager, to provide a high-quality, cost-effective transport service, which consistently delivers within company SLAs. Balancing the needs of operational colleagues, with those of the commercial team and overall network.
- Wage
£29,041 a year
- Pay will increase to £31541 on completion of apprenticeship.
- Night shift allowance - 15% of salary where applicable
- Annual bonus available
- Training course
- Transport and warehouse operations supervisor (level 3)
- Hours
- 5 days out of 7; flexible attitude to shifts and rotas, including Saturdays and evenings.
40 hours a week
- Start date
Thursday 16 July 2026
- Duration
1 year
- Positions available
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Process Management:
- Execute and adjust daily plans for Van and HGV fleets
- Co‑ordinate resources to ensure availability and escalate delays
- Monitor all collections and deliveries to meet SLA and procedural standards
- Manage the movement of assets and consumables, maintaining accurate records. Ensure all vehicles comply with O’Licence and company maintenance requirements, recording and escalating defects
- Support transport administration including scheduling paperwork, tachograph analysis and infringement monitoring
- Provide accurate data for financial and performance reporting, identifying trends for improvement
- Manage cost‑related tasks as required
- Build strong relationships with internal teams, service providers and clients to support efficient information flow
Team Leadership and Management:
- Support recruitment of drivers and transport support staff, including agency personnel
- Ensure completion of pre‑employment checks, assessments and induction training. Conduct regular licence checks to maintain compliance
- Lead team meetings and briefings to communicate performance expectations and operational update
- Manage attendance, conduct and performance issues in line with policy
- Provide coaching and training to support development and performance improvement
- Provide cover for the Transport Manager during absence
Legal and Regulatory Compliance:
- Monitor compliance with driving hours, Working Time Directive rules and road‑safety legislation
- Ensure safe, efficient operations that meet quality standards. Report and investigate accidents, incidents and near misses, completing follow‑up actions and leading investigations or disciplinary processes with HR support
- Ensure compliance with regulatory frameworks including Mail Integrity, Health & Safety, Carriage of Dangerous Goods, Data Protection and Information Security. Maintain accurate safety and compliance records
- Monitor adherence to transport security policies and support investigations into potential breaches
Change Management:
- Support continuous improvement within the transport department, working with the wider management team to identify and implement enhancements
- Communicate change clearly to ensure understanding and engagement
- Measure and monitor the impact of change, providing feedback and solutions
- Act as a proactive problem‑solver, collaborating with other departments to deliver effective and sustainable change
Where you'll work
Unit A6A
Logistics North
Leafield Way
Bolton
BL5 1BU
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
TRS TRAINING LIMITED
Training course
Transport and warehouse operations supervisor (level 3)
What you'll learn
Course contents- Allocate and monitor work and set objectives including continual professional development (CPD), for transport/ warehouse team members.
- Identify skill and knowledge gaps in own performance and team performance in relation to transport/ warehouse operations
- Complete performance development reviews (PDR)/ staff appraisals for transport/ warehouse team members
- Plan training to meet the requirements of the business and the team members including where required, Driver Certificate of Professional Competence and Material/Mechanical Handling Equipment requirements
- Achieve KPI’s and targets set for the transport/ warehouse team and individuals within the transport/ warehouse team
- Carry out disciplinary and manage grievances as per organisational guidelines
- Lead team and departmental communications and meetings
- Carry out risk assessments appropriate to work environment in accordance with the Health and Safety Executive
- use IT equipment and systems for the role such as telematics or warehouse management systems
- plan and review warehouse compliance and efficiencies; labour, placement, schedules, resources to inform improvements, including inbound and outbound goods
- ensure the security of the transport, warehouse and goods in line with organisational policies
- communicate with internal and external customers using various communication methods
- identify and propose innovative business improvements
- schedule journeys: planning route, timings, costs and resources. Calculating driver hours/ use of tacho graphs and selecting the appropriate vehicle and ancillary equipment for the load being moved
- Oversee and review fuel costs and deal with issues when they occur
- Ensure the vehicle is safe and legally loaded and vehicle is marked and labelled compliantly in line with regulations regarding the carriage of dangerous goods
- Ensure vehicle, driver and load documentation is available for the journey and meets legal requirements
- Plan, organise and evaluate vehicle and warehouse maintenance schedules for compliance with the DVSA ‘Guide to Maintaining Roadworthiness’ or other Approved Codes of Practice (ACOP)
- Supervise loading to ensure correct procedures are used
- Review and measure the performance of warehouse operations to inform improvements to safe operating processes and systems; i.e. picking, stowing, dispatch
- lead and review the process for returned, damaged goods, customer bespoke and direct orders
- Allocate and monitor work and set objectives including continual professional development (CPD), for transport/ warehouse team members.
- Identify skill and knowledge gaps in own performance and team performance in relation to transport/ warehouse operations
- Complete performance development reviews (PDR)/ staff appraisals for transport/ warehouse team members
- Plan training to meet the requirements of the business and the team members including where required, Driver Certificate of Professional Competence and Material/Mechanical Handling Equipment requirements
- Achieve KPI’s and targets set for the transport/ warehouse team and individuals within the transport/ warehouse team
- Carry out disciplinary and manage grievances as per organisational guidelines
- Lead team and departmental communications and meetings
- Carry out risk assessments appropriate to work environment in accordance with the Health and Safety Executive
- use IT equipment and systems for the role such as telematics or warehouse management systems
- plan and review warehouse compliance and efficiencies; labour, placement, schedules, resources to inform improvements, including inbound and outbound goods
- ensure the security of the transport, warehouse and goods in line with organisational policies
- communicate with internal and external customers using various communication methods
- identify and propose innovative business improvements
Training schedule
- Transport and Warehouse Operations Supervisor Level 3
- The training will take place on the job, with the support of the training provider's workshops, tutorials
- In addition, eLearning, internal workshops and coaching
Requirements
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Team working
- Initiative
- Non judgemental
- Patience
- Good UK geographical knowledge
Other requirements
Passing a Criminal Records Check (standard).
Vacancy posted 1 day ago
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