Stock Team Leader - UK Innovation Centre

Hi, we’re Bloom & Wild. We don’t just send flowers. We help our customers to care
wildly. Caring wildly is celebrating the little things we all do for each other every day.
Not just the big occasions. It’s being there for the highs. Stepping up for the lows.
We care wildly about people and our planet. Which is why we’re so proud to be a
certified B CorpTM – committed to making long-term positive change for our
community, and the world around us.
Founded in 2013, our mission back then was to make sending and receiving flowers
the joy that it should be, by harnessing technology, brand and letterbox delivery. We
announced £75 million Series D funding in 2021 and that same year acquired
bloomon in The Netherlands and Bergamotte in France. Together, we’ve fulfilled and
delivered over 20 million orders (and counting!), making us the largest direct to
consumer flower business in Europe.
Now home to a family of 3 beautiful brands, we’re driven by our vision to create the
destination for making life a little more thoughtful and beautiful. And we won't stop at
flowers and plants. Starting with the Bloom & Wild brand, we're expanding our gifting
offering to other categories like cakes, candles and cocktails. This is all part of our
ambition to build Europe's #1 direct to consumer gifting destination.

Operations at Bloom & Wild
The Operations team at bloomon and Bloom & Wild is split into two sub-teams, although in
practice there is a close collaboration between these sub-teams on a daily basis:
1. Production and supply chain - centralised around our two main warehouses near
Amsterdam and Birmingham the teams run our sourcing, supply chain, production and
fulfilment operation. They cover the full range of products we process in our own
warehouses: flowers, plants, gifts, food & drinks, packaging material and much more.

They optimise for customer satisfaction, On Time-In Full fulfilment, quality and
associated COGS.
2. Fulfilment and Customer Operations - managing our partially outsourced sourcing,
production and fulfilment in the UK, optimising our delivery organisation in all
countries we are active in and servicing our customers with the Customer Delight
team. The team works closely with our partners to achieve operational excellence and
optimise for quality and customer satisfaction, delivery performance, capacity and
associated COGS.
As a member of the ‘Production & Supply Chain’ domain, the Stock Team Leader will be
based at the Innovation centre which is situated just outside of Nuneaton (UK) and within easy
reach of Coventry M6. The Innovation Centre opened in July 2021 and fulfils orders as part of
the range expansion plans. You will have a direct reporting line to the Senior Inventory
Manager and will be supported by the wider Operations Team (and the rest of the Bloom &
Wild team of course!).
The role and ways of working
As a Stock Team Leader, you'll lead the day-to-day running of our Stock team, ensuring inventory
is received, stored, replenished and controlled accurately to support our warehouse operation.
Working closely with the Senior Inventory Manager, you'll help build a high-performing team that
delivers excellent stock accuracy and operational efficiency.
You’ll be joining a well-established and operationally strong team, with a wealth of experience
and dedication that will support you in achieving success. Everything you do will reflect the
strong culture and values we’ve been establishing across our business since day one.
You'll be equally passionate about leading people and delivering operational excellence, ensuring
that we continue to deliver on our mission to delight our customers with every product they
receive.
Responsibilities will include:
● Advocate and enforce the site safety procedures, taking responsibility for all accident,
incident and near-miss reporting
● Lead, coach and develop a team of four Stock Controllers, creating a positive,
high-performing working environment
● Assign daily tasks (receiving, cycle counts, stock movements) and keep Stock
Controllers focused and on schedule
● Use WMS to log stock receipts, perform cycle counts, process transfers, and fix
inventory errors.
● Act as the main contact on the floor to communicate stock levels and delivery updates
to external stakeholders.
● Drive continuous improvement across Inventory by identifying opportunities to improve
processes, efficiency and accuracy
● Build strong relationships with Supply Chain, Procurement and Operations teams to
ensure smooth stock flow and effective communication
Ways of working
● This is a full-time, site-based role requiring you to work Monday to Friday from our
Nuneaton fulfilment centre
● You'll need flexibility to support operational requirements during our peak trading period
(November-March), when working hours may vary
● You will report directly to the Senior Inventory Manager

You
● Minimum of 1 year experience as a Team Leader or Supervisor in a warehouse
environment, with experience motivating, coaching and developing team members
(horticultural/food manufacturing experience is a plus but not essential)
● Experience using Warehouse Management Systems (WMS)
● Strong communication skills and ability to manage multiple priorities under pressure
● A well-organised and proactive approach, with strong planning and problem-solving skills
● Proven ability to manage and thrive during busy peak periods, including handling
high-pressure situations and ensuring smooth operations during our 3 key seasonal
peaks each year
● Willingness to undergo training to obtain MHE license (benditruck and PPT)
● Fluent in English, both written and verbal
● You’ll embody all of our values: Stay Open Be Curious, Think Deeply Act Swiftly, Care
Wildly, Lead Change For Good, in everything that you do

Success will look like:
● Maintaining high levels of stock accuracy
● Leading a safe, engaged and high-performing team
● Ensuring timely replenishment to support production and warehouse operations
● Building strong collaboration across departments

Support information for hiring
● Site address: Bloom & Wild, 2 Gresham road, Bermuda Industrial Estate, Nuneaton,
CV10 7QR
● Job type: On-site, no opportunity for remote work
● Hours per week: 40
● Hourly payrate: £14.83/h (1.5x overtime rate above 40 working hours per week)
● Working days and time: Monday to Friday, from 08:30 to 17:00 (including half hour
unpaid break)
● Start: ASAP

This role will initially be employed through our agency partner. While we expect this
arrangement to continue for the foreseeable future, there may be an opportunity for
the role to transition to a Bloom & Wild contract at a later date, subject