Access to Education Service Coordinator

This role has a starting salary of £36,956.51 per annum (pro rata to £42,958 FTE), based on a 36-hour working week term time for 39 weeks per year. However, consideration would be given for the postholder to be able to work over the whole of the year.

We have an Access to Education Service Co-ordinator position available in the East based at our Woodhatch office in Reigate. We offer the opportunity to work from home on a hybrid basis and are willing to discuss flexible working arrangements.

Our Offer to You 

• A generous local government salary related pension
• Up to 5 days of carer's leave and 2 paid volunteering days per year
• Paternity, adoption and dependents leave 
• An Employee Assistance Programme (EAP) to support health and wellbeing
• Learning and development hub where you can access a wealth of resources 
• Wellbeing and lifestyle discounts including gym, travel, and shopping 
• A chance to make a real difference to the lives of our residents 

About the Role 

We are seeking an experienced and motivated A2E Service Co-ordinator to join our Access to Education (A2E) team. This role is pivotal in supporting children and young people referred under Section 19 of the Education Act 1996, ensuring they continue learning and reintegrate successfully into school. 

You will:

• Coordinate and develop intervention packages for pupils referred to A2E.
• Line manage a team of HLEAs/Learning Mentors and oversee community hubs.
• Act as Deputy Designated Safeguarding Lead, representing A2E at multi-agency meetings (CIN, ICPC, RCPC, Core Group, TAF).
• Undertake home visits and risk assessments for new referrals
• Manage data for CME (Children Missing Education) and PMOOE (Pupils Missing Out on Education).
• Work collaboratively with schools, families, and partner agencies to improve outcomes. 

This is a dynamic role requiring strong leadership, safeguarding expertise, and the ability to manage complex cases. Other key activity you will lead on as our successful A2E Service Coordinator includes acting as Deputy Designated Safeguarding Lead, maintaining DBS and ID records for staff, investigating safeguarding concerns and escalating appropriately and ensuring operational compliance with confidentiality guidelines and information governance. 

Why Join Us?

A2E operates in a dynamic environment supporting high-need groups across Surrey. You'll be part of a committed team making a real difference to children's lives, with opportunities for professional development and involvement in shaping service strategy. Our A2E Service provides education for pupils aged 5-16 who are out of full-time education, often due to medical reasons, complex SEND needs or social, emotional and mental health needs. You will be joining a dedicated team which consists of an Area Lead, Teachers and educational support staff, offering vital support to our local children, young people and their families. 

Your Application

In order to be considered for shortlisting, your application will clearly evidence the following skills and align with  our behaviours :

• A relevant degree or equivalent qualification.
• Experience in managing staff and working with young people.
• Strong knowledge of school systems, safeguarding legislation, and multi-agency working
• Excellent organisational, communication, and IT skills (MS Office, data management systems).
• Ability to lead, problem-solve, and engage effectively in challenging situations.

To apply, we request that you submit a CV and you will be asked the following 4 questions: 

1. Please tell us about your experience in managing staff and leading teams.
2. Please provide an example of how you have handled safeguarding concerns and your understanding of statutory requirements.
3. Please share your experience of working with schools, families, and external agencies to support children.
4. Using an example please tell us about a time where you have contributed to improving services or developing new processes.

Before submitting your application, we recommend you read the job description and our  Life at Surrey Handbook to get an insight into working at Surrey.

The job advert closes at 23:59 on 01/11/2026 with interviews planned to follow. 

An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role.

Please note that the successful applicant must be available to commence employment on or before 31 January. 

We look forward to receiving your application, please click on the apply online button below to submit.

Contact Us 

Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. Please contact Katie Johnson ( View email address on surreycc.gov.uk ) or Mark Keiller ( View email address on surreycc.gov.uk ) via email.

Local Government Reorganisation (LGR)

Surrey County Council is undergoing Local Government Reorganisation and will move to new authorities in April 2027. This role is currently employed by Surrey County Council and will remain so until then. If you are employed by Surrey County Council on 1 April 2027, your employment will transfer under TUPE arrangements to one of the new councils, with your current terms and conditions protected. The provisional allocation for this post is East Surrey Council, subject to final confirmation through the wider transition process later this year. Please see more information here:  Information for applicants on Local Government Reorganisation - Surrey County Council .

Our Commitment

We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum shortlisting criteria as displayed on the advert, we guarantee you an interview.

Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.