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Dispensing Services Assistant

£12.2 - £13.2 per hourEstimated
Full-time
Dispensing Services Assistant

Location : Runcorn
Salary : Competitive
Working pattern: Full-Time, Permanent — Monday to Friday, 9:00am – 5:30pm (40 hours per week)

About Us
We are a growing Distance Selling Pharmacy committed to delivering safe, efficient, and patient-centred healthcare services across the UK. By combining technology with strong customer service, we help patients access their medicines conveniently and reliably.
We are seeking motivated, detail-oriented Level 2 Qualified Dispensing Services Assistants to join our team and support the delivery of high-quality pharmacy services.

The Role
As a Dispensing Services Assistant, you will support the efficient processing and dispensing of prescriptions within a regulated distance-selling pharmacy environment, working closely with pharmacists and the wider team to ensure patients receive their medications accurately, safely, and on time.

What You'll Be Doing

  • Accurately dispense prescriptions under the supervision of a pharmacist
  • Select, label, and prepare medicines for dispensing and dispatch
  • Process prescription requests and patient orders using pharmacy systems
  • Prepare and package medications for home delivery
  • Manage stock control activities, including ordering, receiving, and stock rotation
  • Maintain accurate dispensing and patient records
  • Respond professionally to patient enquiries via telephone, email, and online platforms
  • Follow all Standard Operating Procedures (SOPs), GPhC standards, and relevant legislation
  • Help maintain a clean, organised, and compliant dispensary environment
  • Support continuous improvement within the pharmacy team

What You'll Bring

Essential:

  • NVQ Level 2 Pharmacy Services (or equivalent recognised dispensing qualification)
  • Previous experience in a pharmacy dispensing role
  • Strong attention to detail and commitment to accuracy
  • Excellent organisational and time management skills
  • Good communication and customer service skills
  • Ability to work well as part of a team under daily volume pressure
  • Competent IT skills and experience using dispensing systems

Desirable:

  • Experience working in a Distance Selling Pharmacy
  • Knowledge of the Electronic Prescription Service (EPS)
  • Experience using Pharmacy Management Record (PMR) systems
  • Understanding of NHS pharmacy services and regulations
  • Commitment to ongoing professional development

What's On Offer

  • Monday to Friday working pattern (9:00am–5:30pm)
  • Supportive and collaborative working environment
  • Ongoing training and development opportunities
  • Career progression within a growing business
  • Enhanced pension scheme
  • 25 days annual leave per annum plus bank holidays

Additional Information
We are committed to creating an inclusive workplace and welcome applications from all suitably qualified candidates.

REF-230 586
Vacancy posted 1 day ago
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