20 hour F&B Server - Sheraton Grand Hotel & Spa Edinburgh

We are currently recruiting for an experienced F&B Server to join our Restaurant Team part time (20 hours over 4 days) at the Sheraton Grand Hotel & Spa. Working in our One Square Restaurant you will be expected to cover a variety of shifts including breakfast, evenings and weekends., To work with the Food & Beverage team to ensure achievement of strategic departmental goals, especially in the area of guest satisfaction. To be prepared to work all shifts within the outlets to create a fully multi-skilled and productive Food and Beverage team.

• Provide excellent guest service by discovering all of our guests needs and acting on these needs promptly, effectively and with confidence.
• Work across all areas of Food & Beverage to ensure that guest expectations are exceeded and standards are consistently maintained.
• Liaise and communicate effectively with all departments to ensure seamless transfer of information takes place.
• To be fully conversant with all restaurant policies and procedures.
• When fully competent, to work with the Manager and Lead Servers to provide effective on job training and coaching of new staff to help develop an highly skilled and motivated team, committed to both Hotel and departmental goals.
  Food & Beverage Service Experience required
• Previous experience, preferably 2 years, in a customer facing role within a luxury five-star environment a distinct advantage
• Excellent written and spoken English
• Flexible and adaptable approach to working hours
• Impeccable personal presentation
• Must be well organized and IT literate
• Knowledge of booking systems essential such as OpenTable
• Knowledge of Outlook is essential
• Good telephone manner
You will join a fun loving and passionate team who excel in delivering world class standards and live and breathe the brands standards.
Sheraton Grand Hotel & Spa is one of Scotland's leading 5-star hotels. As the largest 5-star hotel, we also have the biggest banqueting and meeting facilities of any hotel in Edinburgh with a capacity of up to 500 and our One Square Restaurant and bar., When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
• A competitive salary plus free meals whilst on duty.
• 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (pro rata) after further service
• Worldwide employee and friends & family hotel room rates plus hotel and spa experiences as part of your induction.
• 50% off all F&B outlets within the hotel and 20% F&B discount in other Marriott hotels!
• Discounts off your supermarket shop, other shopping and experiences through our Marriott Benefit Hub
• 50% off Spa Treatments and £50 gym membership within our One Spa!
• 24/7 and employee healthcare plan with access to Mental Healthcare first aiders
• Opportunities for career progression and to transfer around the world plus opportunities to get involved in our charitable and community activities
• Many more benefits however most importantly, we'll help you grow, and develop you as an individual