L & D Partner - Midlands & Wales

Recruiting tomorrow's Army today. Be the best to support the best!

You will be supporting our operational teams in Army Careers Centres and the Assessment Centre across the Midlands and Wales.

You'll work closely with people across the business to help develop skills and support career growth, in line with what the business needs. This includes creating and delivering engaging, practical learning that supports people at every stage of their career and encourages them to take ownership of their own development.

This is an important role within one of the UK's largest and most varied recruitment operations. Our focus is on providing a positive and inclusive experience for candidates and customers throughout the recruitment process.

Capita has partnered with the British Army since 2012 to deliver recruitment services. The partnership supports the attraction and selection of officers and soldiers for both Regular and Reserve roles, with a strong focus on quality, volume, and candidate experience.

The role involves travel across the Midlands and Wales, with locations ranging from Bangor and Cardiff to Colchester and Nottingham.

This is a fixed‑term contract until the 31 March 2027.

What you'll be doing:

• Delivering training through workshops, events, classroom sessions, Lunch & Learns and train the trainer sessions
• Supporting line managers with inductions and sign off of learner journeys
• Creating and maintaining learning content and resources to support self development
• Working with managers to support on the job learning and development
• Designing and delivering practical blended learning that meets role and business needs
• Evaluating training effectiveness, impact, and return on investment, and identifying further development needs
• Keeping up to date with learning best practice, tools, and delivery methods

Essential qualifications/skills/experience

• Experience delivering training across systems, processes, and soft skills
• Proven experience in training needs analysis and turning requirements into clear learning outcomes
• Strong knowledge of modern learning methods, with experience delivering blended learning (face to face and digital)
• Ability to work effectively with stakeholders at all levels
• Highly organised, proactive, and able to manage multiple priorities
• Strong communicator and team player with a collaborative approach
• Flexibility to travel across the Midlands and Wales

Desirable qualifications/skills/experience

• Qualified First Aid trainer
• Military background or experience working with military environments
• Coaching or Leadership qualification

About Recruiting Partnering Project (RPP):

At Capita Recruiting Partnering Project, we're transforming the British Army's recruitment service. Our team are constantly improving the entire recruitment and selection process for both the Regular Army and the Reserves. Our mission is to make joining the Army a less daunting and more transparent experience. Join us and discover better ways to inspire people to become part of the Army.

Please visit the below link for further information;

Recruitment Partnership Project | Capita

What's in it for you:

• Offering a salary between £35,000-£38,000, dependant on experience
• Company car
• 23 days' holiday (rising to 27), plus option to buy extra leave
• Pension, life assurance, cycle-to-work scheme, and enhanced family leave
• Lifestyle perks including retail, travel, and wellbeing discounts
• Paid volunteering day and access to inclusive employee networks
• Joining an existing, supportive team

Join us and discover a career with purpose. #CareersWithPurpose

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Equal Opportunities

At Capita, we're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer; we want to hear from you if you'd like to discuss any adjustments you might need during your recruitment process. Please email View email address on findajob.dwp.gov.uk or call View phone number on findajob.dwp.gov.uk and we'll get back to you to discuss.

For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.

If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - View email address on findajob.dwp.gov.uk

Proud member of the Disability Confident employer scheme

Disability Confident

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .