Senior Clinical Support Worker

Job summary
At present, University Hospitals of North Midlands is unable to offer visa sponsorship for Band 2 to Band 4 roles, as these positions do not meet the minimum salary and skill thresholds required under UK Visas and Immigration (UKVI) regulations.

In relation to Band 3 Senior Clinical Support Worker roles, we are currently able to recruit successfully from the domestic labour market and have a sufficient pool of suitably qualified and appointable candidates. As a result, visa sponsorship is not available for this role at this time. This position is kept under regular review and may change in the future should labour market conditions or service requirements alter.

Important information for applicants: To ensure clarity of accountability, scope of practice and professional responsibilities, the Trust does not normally appoint individuals holding active NMC or HCPC registration into Band 2 Clinical/AHP Support Worker, Band 3 Senior Clinical/AHP Support Worker or Band 4 AHP Support Worker/Technician roles. Registered nurses and Allied Health Professionals interested in joining UHNM are encouraged to explore our registered professional opportunities, which are advertised regularly across the Trust.

Main duties of the job
We are looking to recruit motivated and enthusiastic Clinical Support Workers to join our dynamic and friendly teams and provide safe and supportive care to patients, relatives and their loved ones.

The job will be based at Royal Stoke Hospital.

As provision of care is a24 hours, 7 days a week career, you will be required to work shifts, including nights, weekends and bank holidays. Enhancements will be paid for unsocial hours.

Please note that if you are selected for an interview there will be a pre-interview English and Numeracy test for this role.

About us
University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

Job responsibilities
Key Areas/Tasks
It is expected that ALL employees of the Trust will take part in the appraisal process each year, with the first appraisal taking place within the first 6 months from appointment. Communicate and report any changes or information relating to the patient to the Registered Nurse. Communicate appropriately with patients and visitors to the Ward or Department. Always portraying a professional respectful manner. To receive patients, visitors and staff in a calm, friendly and efficient manner. Exchanges information with patients using reassurance, tact and empathy. Overcome barriers to understanding for example patients with physical or mental disabilities. The post holder will be required to undertake as appropriate any training packages relevant to the healthcare setting and on-going training as determined by the Trust and their line manager. For all new Clinical Support Workers, it is mandatory that they complete the Care Certificate within 12 weeks off issue. All Clinical Support Workers are required to complete both Corporate and Care Coach Induction within their first week of employment. The post holder will work towards completion of a vocational qualification in care as agreed in their PDR. Have a duty to respond and report patients condition in a timely manner. This will include judgements involving facts. Hold basic keyboard skills. Dexterity to undertake nursing care procedures as appropriate.

For more information on working for the Trust, please see the attached Job Description and Person Specification.

Person Specification
Experience
Essential

• 12 months contractual care experience

Desirable

• Evidence of professional development activity undertaken in relevant areas

Qualifications
Essential

• Numeracy/Literacy skills to Level 1 (GCSE Grade 2-3, D-F or equivalent) IELTS or OETS (Overall score of C1) accepted for overseas applicants (Level 7 in Listening/speaking/reading & Level 6.5 in Writing)
• Care Certificate or must complete within 12 weeks of commencing employment
• NVQ/QCF Level 3 in Care/Equivalent qualification or willing/required to complete if successful (If applicant has 3 years or more care experience this is voluntary).

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.