Quality Assurance Manager

United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across the utility and social infrastructure sectors.

Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face.

Our company is split into two business areas:

Utility Infrastructure -

Our team of Utility Infrastructure specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure, for the UK's largest network owners and operators.

Social Infrastructure -

Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance.

Equal Opportunities Statement - At United Infrastructure, we are committed to making every interaction a positive and inclusive experience. If there is anything we can do to support you, remove barriers, or make the process more accessible, please let us know - we want this to be the best possible experience for you.

Job Description

• Responsible for Quality related matters on Construction Projects
• Reports to the QA Manager on progress and issues with Project quality.
• Provide QA Advice to the Project Team
• Ensures that Project requirements for quality standards are identified, communicated to all relevant parties, and monitored.
• Attends, when required, project progress meetings to discuss problems affecting quality and for ensuring that action programmes are agreed and implemented.
• Prepare, in conjunction with the Project Manager, the project specific QMP and ITP, ensuring that client acceptance is obtained.
• Audit construction activities for compliance with procedure / quality plan.
• Review and assist the compilation of the quality section for handover documentation, monitoring progress through to final client acceptance.
• Monitoring quality related issues, determining root causes and corrective actions determining where improvements to practice are required.
• Lead and / or support on internal projects as required, in accordance with agreed working practices, appraising the relevant risks, processes and controls to identify opportunities for improvements to the effectiveness and efficiency of Quality.
• Undertake internal and external quality audits at all stages of the delivery process including at supply chain sites such as FAT's.
• Lead Quality incident investigation, reporting, development of corrective actions and track their completion
• To comply with health and safety legislation, policies and procedures in the performance of the duties of the post
• Composing technical documents and procedures for review by the QA manager and Head of Engineering

Qualifications

• Minimum of three years' work experience in a quality-based role (Ideally in a civil engineering environment) other regulated sectors are also considered applicable.
• Experience with codes of practice for quality such as ISO 9001, 14001, 45001
• Experience with the NCR process
• Root cause analysis (8D, 5 Why, Fishbone) experience is desirable but not essential.
• Ability to discuss complex quality issues and with key stakeholders, with the ability to persuade and influence outcomes
• Good timekeeper
• Responsible, conscientious, punctual, highly organised, self-motivated and able to work under pressure, both on own initiative and as part of a busy team.
• A full UK Driving Licence is essential.

Additional information

• Takes responsibility for decision-making, with autonomy and within the guidelines of the work instruction, for their workplace, and for their productivity. Ability to work well with others
• Enquires and seeks guidance, in order to understand the processes and associated industrial applications.
• Consistently and reliably deliver expectations in safety, production, quality, ethics and self-development
• Follows the specified procedures and controls and be personally responsible and accountable for their production work and personal development
• Committed to Equality and Diversity

Reflect on current and past performance and provide information and recommendations for continuous improvements in efficiency and effectiveness of working practices, and training and development requirements

Join us at United Infrastructure and be part of our mission to deliver innovative and sustainable solutions to the complex infrastructure needs of the UK.