Care Home Administrator

Care Home Administrator. Telford Hall Care Home

• Full-time : 37.5 hours per week
• Salary : £13.30 per hour/£25,935 per annum
• Shift pattern : Monday to Friday, 9am-5pm 

At Sandstone Care Group, we are committed to providing an exceptional environment for both residents and staff, fostering a setting where care is delivered to the highest standards. Nestled in the vibrant heart of Lawley, Telford Hall is a modern, 66-bed nursing home offering outstanding facilities. We specialise in nursing, palliative, and dementia care, fostering a homelike environment that enhances the quality of life for our residents.

We are now looking for an organised and capable Administrator to support the Home Manager in the smooth running of the home’s administrative, compliance and business processes.

This is an important role at the centre of the home. You will combine business administration, digital systems management and front-of-house responsibilities, helping ensure the home operates efficiently while providing a professional and welcoming first point of contact for residents, families and visitors.

  As Administrator, you will support the day-to-day running of the home by managing a range of administrative and operational processes including:

• Maintaining accurate  staff and resident records in line with company and regulatory requirements
• Supporting  payroll administration , including the timely processing of weekly staff hours
• Managing  recruitment and onboarding administration, including safer recruitment documentation and staff files
• Maintaining  training and compliance records to ensure the home meets required standards
• Acting as the  first point of contact at reception , welcoming visitors and responding to enquiries
• Liaising with residents, relatives, colleagues and external professionals in a professional manner
• Supporting the Home Manager with administrative tasks, reporting and documentation
• Maintaining accurate information relating to  room allocation and availability
• Supporting the home’s administrative readiness for  regulatory inspections and audits
• Overseeing residents’ funding arrangements, ensuring contracts are issued, maintained and reviewed, and that funding information is accurate, current and compliant with requirements

This is a  fast-paced and varied role, so the successful candidate will be confident managing multiple priorities and switching between tasks throughout the day.

What we’re looking for:

We are looking for a confident administrator who enjoys working in a busy environment and takes pride in keeping systems, records and processes running smoothly.  You will bring:

• Strong administrative and organisational skills
• Confidence using digital systems and Microsoft Office
• Experience working in a busy office or administrative environment
• Excellent communication and customer service skills
• Strong attention to detail and accuracy
• The ability to manage multiple tasks and priorities
• Confidence working both independently and as part of a team
• Excellent people skills, being a warm and positive representative of the home when supporting new employees and liaising with outside professionals and residents’ families

Experience of payroll administration and HR admin processes are essential.

Why Join Sandstone Care Group?

Sandstone Care Group is a growing organisation committed to creating positive working environments where people feel valued and supported.

Employees enjoy a range of benefits including:

• Free Meals.
• Discounts on the high street* - with retailers like Asda, Costa and Argos 
• Refer-a-Friend - and get a £250 bonus
• Flexible pay* - choose when you are paid, and get money management tips too
• Free wellbeing programme - helping you look after your physical and mental health
• Employee recognition scheme - we recognise and reward great work
• Pension scheme - helping you plan for your retirement
• In-house training - on-going face-to-face training, tailored to you
• Career opportunities - The chance to ‘make your mark’ and play a key role in this growing company

Equality & Inclusion

Sandstone Care Group is an equal opportunity employer. We welcome applications from people of all backgrounds and aim to create diverse teams that reflect the communities we serve.