Housekeeping Attendant

Hastings Hotels is a family-owned hotel group based in Northern Ireland, recognised as a leading name in the hospitality industry. We are celebrated for delivering exceptional guest experiences and upholding a legacy of excellence across generations. 

At Hastings Hotels, we believe great hospitality starts with great people. We love welcoming new talent to our teams and are committed to supporting our employees through ongoing training, mentoring, and development that aligns with their career ambitions and helps them achieve their goals. 

Our housekeeping team plays a key role in ensuring every guest enjoys a comfortable and welcoming stay. We are seeking a reliable, enthusiastic, and detail-focused Housekeeping Attendant to join our talented housekeeping team at the Everglades Hote l. If you have a passion for cleanliness, take pride in making spaces shine, and enjoy delivering excellent services, this is the perfect opportunity for you.

You’ll work 28 hours per week over five shifts, including weekends. Shift hours vary, but typical shift patterns are from 9am-3pm  

Who we are looking for:  

• Detail-oriented and diligent – You have a sharp eye for cleanliness and take pride in your work. 

• Hardworking and reliable – You thrive in a physically demanding, fast-paced role. 

• A true team player – You work well with others to maintain a positive and supportive work environment 

• Polite and approachable – Always happy to assist guests. 

What’s In It for You:   

• A competitive salary of £18,782.00 per annum 

• 29 days holiday, plus your birthday off 

• Cash and credit card tips 

• Employee discounts 

• Free staff meals 

• Opportunities for career progression and development

Hastings Hotels is an Equal Opportunities Employer.  

  Life more wonderful at Hastings Hotels

About The Role

What You’ll Be Doing:  

• Cleaning and servicing guest rooms, bathrooms, corridors, and public areas to the highest standards. 

• Stripping and making beds, vacuuming, mopping, and ensuring cleanliness in all areas of the hotel areas.

• Using equipment and materials efficiently, promptly reporting any maintenance or equipment issues.

• Safeguarding the security of guest rooms and stock by following procedures and handling lost property in line with company policies.

• Greeting guests when necessary and addressing any questions or requests they may have.

• Reporting guest concerns to the Supervisor/Manager and ensuring that they are addressed with courtesy and efficiency. 

• Adhering to health, safety, and hygiene standards to ensure a safe environment for all guests and staff. 

Required Criteria

• Right to Work in the United Kingdom
• Good Command of English Language
• Must have good communication skills and a clean and tidy appearance
• Must be educated to GCSE standard or the equivalent with grades A-C in English and Maths

Desired Criteria

• Previous cleaning experience

Skills Needed

About The Company

For more than 60 years, we have built a reputation for placing quality at the heart of everything we do. Our properties boast exceptional interior design and are meticulously maintained, while we source local food and drink to provide our guests with an unparalleled dining experience. At Hastings Hotels, we understand that our guests remember the small details, such an open fire in the front hall, supremely comfortable beds, and fabulous breakfast. That’s why we place a great emphasis on recruitment, induction, and integrating our staff into their department, hotel, and the Group. We believe that the right behaviours and attitudes are more critical than every last qualification, and we can help you attain that. We’re committed to working with you to help develop your career with us, and we promise to do everything we can to support you on that journey.

Company Culture

At Hastings Hotels, we know that great hospitality starts with great people. We have been proud to operate as a business grounded in care, respect, and opportunity, where every team member is valued, supported, and celebrated for who they are and what they contribute. To support your employee journey and your skills development, we provide comprehensive on-the-job training and personalised career development programs, ensuring a fulfilling career with us. This commitment to diversity and inclusion has been recognised by the Equality Commission for Northern Ireland (ECNI), and we are proud to be recognised as one of Northern Ireland’s top employers. From physical and mental wellbeing to learning, inclusion, and personal growth, our people are at the heart of everything we do.

Company Benefits

We offer a range of benefits including free staff meals, cash and credit card tips, employee discounts, 29 days holiday plus your birthday, and opportunities for career progression and development.

Vacation, Paid time off, Retirement plan and/or pension, Employee development programs, Employee discounts, Competitive salary, Preferential room rates, Family and friends rates, Discount on meals purchased , Discount on spa treatments or products, Free meals during shifts, Free parking or Discounted parking , Employee Assistance Scheme, Wellbeing Scheme, Employee Recognition Scheme, On the job learning, Access to Health & Wellbeing app, Long service awards, Staff celebration events, Company employee App

Salary

£18,782.00 per year