Salary: £45,000 to £65,000 Base (dependent on experience) + Performance Bonus
Role: Full management of all backend related operations, encompassing inventory management, logistics, optimization of day to day operations in Customer support & Marketing departments, COGS optimisation & other automation projects. Please read requirements before applying**This is an in-person role with an expectation to work in our Kennington office 5 days a week.*
Want to play a key part in scaling one of the UK's fastest-growing wellness brands?
Elavate was launched in early 2024 with a primary goal of helping women achieve more youthful skin with our Multi-Collagen blend.
Since then we've rapidly grown to service over 10,000 Subscribers and we've an ambitious goal of becoming the UK's biggest Collagen brand in the next 24 months.
Elavate was born after our Founder, Alex Philip, had enough of buying overpriced, low quality and foul tasting Collagen supplements for his mother. We're quickly becoming one of the most recognised Collagen brands on Social Media in the UK & we're just getting started!
This is a career-defining opportunity to join a High Growth supplement brand, with massive upside potential (including top of market salary + performance bonuses & equity options).
Fully in charge of managing the entire logistics operations of the business. This includes accurate demand forecasting & purchase planning to ensure inventory levels are optimal, managing day to day relationship with our 3PL and optimising fulfillment costs & monitoring KPIs including fulfillment accuracy, shipping times and returns rate.
- Identify areas of improvement within our business operations and fully execute strategic initiatives like new tool implementations, process automation, and other efficiency improvements
- Create and implement standard operating procedures (SOPs) across all business departments, including but not limited to inventory forecasting, inbound & outbound shipments, customer support & subscription management, agency/vendor management etc.
- This role requires a deep understanding of D2C e-commerce, preferably coming from a subscription brand background. You need to demonstrate ROI-focused thinking and be able to entirely own projects/initiatives that optimise the daily operations of the business.
Act as a creative thought leader and providing strategic insights and recommendations to the Founder
- Lead international expansion operations including researching and selecting optimal 3PL partners and suppliers in new markets & handle relevant compliance
- Lead supplier/vendor negotiations to reduce COGS and software costs - Implement an inventory management system + manage future B2B fulfilment operations
- Assist with budget/personnel planning of new growth/marketing initiatives
- Stay up to date with latest technology/tools that can optimise daily business functions
End-to-end supply chain management (forecasting, purchasing, inventory optimization & 3PL relationship management)
- Root cause analysis and problem-solving
- Strategic planning and execution of new tools & processes (Writing SOPs)- Cross department communication (especially with marketing and customer support)
- Understanding of the dynamics of a subscription e-commerce business is a plus
- Professional relationship building and effective communication skills - ERP/WMS system expertise
2+ Years Experience managing the full backend operations for an ecommerce brand (Preferably a health/supplement D2C Brand, but not a requirement)
- Analytical and data driven + a creative problem solver
- Advanced Excel Skills
Compensation & Perks
Salary: £45,000 to £65,000 (dependent on experience) + Performance Bonus
- Vitality Private Health Insurance - Growth Opportunities (Rapidly develop your skills & career in a company that is driven by innovation and is growing fast)
- Elavate is one of the fastest-growing Supplement brands in the UK and we have an ambitious goal of reaching £100 Million in annualised revenue by the end of 2026.
Fast Track Promotions
As you demonstrate strong performance, exceed business targets and show personal ambition and drive to progress in your career, you'll have abundant opportunities to take on more responsibilities and step into higher level roles as we grow.
Performance Bonuses
We have a very generous bonus plan in place to reward great work. We firmly believe in the concept of rewarding top-performers and over-performance will be well rewarded.
We're invested in helping you reach your full potential and thrive professionally & will meaningfully reward great performance.
Accelerated Learning / Personal Growth Opportunities + Autonomy
As we rapidly scale, you’ll have the freedom to pioneer many new initiatives and lead strategic projects that drive our growth. We encourage creative thinking and empower you to implement your ideas. Our agile, low-bureaucracy environment means quick decision-making and continuous learning. We value experimentation and see both success and challenges as opportunities for growth and innovation.
Team members who help drive us towards meeting/exceeding business targets will be rewarded with meaningful equity packages.
Top-of-the-Market Compensation
Because our team is only comprised of the best-of-the-best, we pay the very top of market compensation + extra perks, to build a team full of real A-Players.
It is currently worth north of £1 Billion a year and still less than 15% of Women over 40 take Collagen on a regular basis. If you're excited by the prospect of building something extraordinary, if you thrive on challenges, and if you want your work to have real impact - we want to talk to you.
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