Document Specialist Part Time (Remote)

Contact Preference Records Clerk

Office Administration · Customer Records · Remote

Full-time or part-time | Pay: £24.75–£26.75 hourly

These are small details with a real effect on customer service: if a record is wrong, the next message can go to the wrong place or arrive in a way the person did not request. This position is devoted to checking authorised contact changes and making careful updates to an online record.

A finished task means the correct authorised field has been changed, a short note explains the source where required and the old and new values have been checked. Enter an authorised correction without altering unrelated fields.

Review the saved entry for a typing error or an unintended change.

Office administration experience is an advantage, but applicants with little or no formal experience are welcome. Work in a shop, a school office or a voluntary organisation can develop the same careful habits. You should be comfortable reading a short written request, comparing two sets of details and using a computer to make a simple change. You do not need experience with a particular customer database.

Because this is remote work, you should be able to organise a small set of assigned changes and communicate when one is blocked. A suitable home office space helps you keep attention on personal information and avoid copying details into the wrong place. The team will explain how its online system stores change history and who can approve exceptions. Your own notes should be factual and brief: they should help the next person understand the status without repeating unnecessary personal details.

The pay range is £24.75–£26.75 per hour , with full-time and part-time arrangements possible. You would not be responsible for designing contact policy or making independent decisions about a customer’s account.

Your CV may show accurate data entry, careful handling of personal details or experience checking a request against a record. If you are new to office systems, evidence that you can follow written instructions is useful too. The employer will train you in its process, so previous database experience is not a condition of applying. If you’re selected for the next step, you may be asked to complete an application on the hiring company’s website.