BSS Industrial is a leading distributor of heating, pipeline and mechanical services equipment, with over 110 years of experience. We support customers across the building services and industrial sectors through a strong branch network and expert teams.
What you’ll do
Understand customer needs and support the external Account Manager
Use CRM and Sales Hub systems to generate leads and sales opportunities
Manage customer enquiries from first contact to invoice
Recommend products and alternatives to maximise sales
Achieve personal sales targets while managing margins
Build strong relationships with customers and suppliers
Provide a central point of contact for customer queries
Maintain accurate sales and credit documentation
Support stock takes when required
Always work safely and follow company procedures
What we’re looking for
Confident communicator with a customer-focused mindset
Strong sales awareness and desire to succeed
Experience in a phone-based or customer service role is helpful
Organised, proactive and able to prioritise
Comfortable working independently and in a team
IT literate with good numerical skills
Product knowledge is desirable but not essential
No experience? No problem.
We offer a 12-month apprenticeship and full training to help you develop into a customer sales expert.
What you’ll get
- Competitive salary plus bonus (bonus is up to £1,500 per year)
- Monday - Friday working hours (no weekends or late evenings)
- 22 days holiday + bank holidays
- Full training and development opportunities
- Pension, life assurance and share schemes
- TP Group employee discounts
- Health, wellbeing and family-friendly benefits
- Flexible working options are available and encouraged. You be you, it makes us, us.
- Clear career progression
Every day, we work together, giving our best to be the best. By sharing our knowledge, we don’t just support our colleagues, we create an unrivalled customer experience that shows them that we really care. We’re driven to remain a truly inclusive employer. Please let the Hiring Manager know how we can help you to thrive as your authentic self. You be you, it makes us, us.
We reserve the right to cancel or close this vacancy without notice or reason, and prior to the expiry date.
Vacancy posted a month ago
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