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International Call Center Agent

£15.5 - £17.7 per hourEstimated

We are hiring energetic and confident International Call Center Agents to join our rapidly growing team in Dhaka. This is a high-volume, voice-based process where you will handle outbound and inbound calls for our international clients (USA/Canada/UK). If you have excellent communication skills in English and are looking for a stable career with unlimited earning potential, this is the job for you. Freshers with strong spoken English are highly encouraged to apply.

**Job Responsibilities**

- Handle a high volume of outbound and inbound calls for international customers.

- Pitch products or services clearly, explain offers, and answer customer queries.

- Generate and qualify leads to convert them into successful sales or appointments.

- Follow call scripts and guidelines while maintaining a professional tone.

- Meet daily and monthly call, lead, and conversion targets.

- Maintain accurate records of calls and customer details in the CRM.

- Handle customer objections professionally and provide satisfactory resolutions.

- Coordinate with the team lead to improve call quality and conversion rates.

**Educational Requirements**

- SSC / HSC / Bachelor’s degree in any discipline.

- Freshers are welcome to apply.

**Experience Requirements**

- 0 – 2 years of experience in any field.

- Experience in a call center or telemarketing role is a plus, but not required.

Vacancy posted 1 day ago
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