Account Manager

Togather are the team at the heart of great events.

We’re a founder-led company of 50+ event specialists working across some of the largest and most exciting events in the UK.

Our Marketplace supports both B2B and B2C customers to handpick standout suppliers across street food, drink and venues for private events, from large-scale summer and Christmas parties to regular office lunches for clients including Spotify, Netflix & BBC.

Live partners with organisers of large-scale public events, using our 360 tech and industry expertise to curate and deliver exceptional food and drink experiences that also drive commercial results for our clients. From major festivals, stadium fanzones and cultural celebrations, we work hand in hand with client teams to deliver exceptional guest experience for the likes of GALA festival, Rock Oyster, Hill Dickinson Stadium and Pride in London.

Internally, we’re proud to have been recognised by Tempo and the Startups 100 Awards as one of the UK’s best places to work. We care deeply about building an ambitious, supportive and high-performing team.

We started life 10 years ago as Feast It, a two-person marketplace launched from a kitchen table - and today, over 10 million guests a year attend a Togather-powered event. Across every project, our mission remains the same:

To make events better for everyone.

The Role:

We're looking for an Account Manager to join our Marketplace Commercial team, taking full ownership of an account book including one of our largest and most strategically important enterprise accounts; a global partner whose food and event spend across their UK client portfolio represents a significant growth lever for Togather in 2026 and beyond. This key strategic relationship is part of an account book that is currently delivering over £1m in AR.

Reporting into the Head of Sales, you'll be the day-to-day commercial lead across your account book: deepening relationships with existing buyers, opening up new offices, contacts and lines of business within the account, and ensuring every event delivered through Togather strengthens our long-term partnership. You will sit alongside our other Key Account Manager and work closely with our supply team to make sure your client base get an industry leading service.

- Owning the commercial relationship with the strategic account; the primary point of contact for food & beverage and workplace experience stakeholders across their UK portfolio.

- Hitting and exceeding a monthly GMV target (c.£130k/month), split between a 'standard' portion (existing contacts, repeat bookings, account match leads) and a 'proactive' portion (new contacts, new offices, new lines of business within the account).

- You will also work across our general sales cycle; managing both inbound enquiries and building new business through outbound sales for new B2B accounts

- Owning the end-to-end consultative sales cycle: scoping briefs, curating supplier shortlists, pitching quotes, negotiating commercials and closing.

- Working hand-in-hand with our supply team to make sure all your accounts get the right suppliers in the right venues, and partnering with customer success to deliver a flawless post-booking experience.

- Feeding insight back into the business; what's working, what isn't, and how we evolve our product, pricing and service to win more wallet share within enterprise accounts like this one.

- Acting as a credible senior face of Togather externally; at site visits, tastings, client events and quarterly business reviews.

Requirements

We're looking for someone commercially sharp, relationship-led and genuinely excited about owning one of our largest enterprise accounts end-to-end alongside building an additional book of business and returning clients. You'll be hungry, ambitious and motivated to work within a fast-paced, founder-led environment; comfortable moving between high-stakes pitches, detailed account planning and the day-to-day rhythm of running a complex book of business.

As a guide, the ideal person will possess the following:

- 2+ years' experience in account management, key account sales, business development or consultative sales; ideally selling into corporate, hospitality, facilities management or events.

- A demonstrable track record of hitting and exceeding revenue targets, particularly in roles with long lead times and multi-stakeholder buying cycles.

- Experience growing a single account or small portfolio; landing new contacts, expanding into new business units, and increasing wallet share year-on-year.

- Strong commercial acumen: comfortable negotiating commercials, structuring deals and protecting margin.

- A genuine relationship builder, not an in-your-face seller; you create trust quickly with senior stakeholders and turn one-off bookings into long-term partnerships.

- Confident running an outbound motion; researching, prospecting and opening up new contacts within a named account.

- Experience using a CRM (Salesforce ideal, but not essential) and comfortable working from data; tracking pipeline, conversion, retention and CSAT.

- Highly organised, with the ability to juggle multiple live briefs, internal stakeholders and external deadlines without dropping the ball.

- Strong written and verbal communication; you can write a sharp pitch email and run a polished quarterly business review.

- Emotionally intelligent, calm under pressure, and brilliant at the unsexy operational detail that turns great accounts into excellent ones.

- Experience in a high-growth, scale-up environment is a strong plus; as is exposure to enterprise food & beverage, contract catering, FM or workplace experience.

- Personality; we look for smart, outgoing people who genuinely want to spend our time with their clients.

Benefits

• Hybrid working - 3 days in the office
• Generous holiday allowance; 25 days (including a Christmas Closure) + bank holidays
• Enhanced Pension through salary sacrifice
• Partnership with Benefits Platform Mintago; EAP service, Workplace Nursery, Cycle to work scheme, Electric car scheme, Health services, Mental Health services, Gym discounts, retail discounts and much more
• Partnership with Code app: Significant discounts in a lot of London's best restaurants, bars and more
• Enhanced Mat & Pat leave
• Free coffee, beer, pizza and an overly stocked snack cupboard in the office
• Regular team socials and events (including 6 weekly Town Halls with companywide socials & 1 Away day a year)
• A shiny new MacBook to work on
• Loads of invites to food-industry events (yes they do usually have free food)
• Dog-friendly office