Medical Secretary

Job overview

We are looking for a well-organised and enthusiastic individual to join the busy  Paediatric secretarial teams, who has the ability to work well under pressure, be organised, have excellent communication skills and confident doing minutes are essential. 

You must be able to work both independently and within the team, liaise with staff at all levels in a confident manner and be willing to learn. 

You will provide full secretarial support to the consultants within Women’s and Children’s Services which includes; answering phones, emails, typing clinic letters and dictations and liaising with patients and GP surgeries.

The role may also include regular minute taking of Consultant meetings. 

There is the opportunity for a mixture of on-site/homeworking after training.

Main duties of the job

To provide comprehensive support to the clinical team including diary management, coordinating and arranging meetings, taking minutes,
receive telephone calls from patients, hospital staff and GPs in an efficient, friendly manner with the ability to remain calm and polite under pressure, taking messages and/or redirecting as appropriate.

Working for our organisation

Our Trust

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together - Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.

Detailed job description and main responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.

Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:

-        applied for a Graduate visa

-        or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment. 

This vacancy will close at midnight on 14th July 2026. 

Interviews are due to be held on 27th July 2026. 

Benefits to you

At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.

On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only café, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.

CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.

We welcome applications from the Armed Forces.

Person specification

Qualifications

Essential criteria

Educated to GCSE Level or Level 3 Business Admin/IT qualification or equivalent experience including • English GCSE pass at Grade 4 or above • Maths GCSE pass at Grade 4 or above.

Audio typing experience.

Secretarial qualification (RSA III) or equivalent experience.

Touch typing certificate or equivalent experience.

Desirable criteria

Intermediate IT qualifications

Medical Terminology Certificate or equivalent

Experience

Essential criteria

Experience of administrative work

Prioritising, planning and organising own tasks.

Working within guidelines and developing administrative processes.

Customer service and dealing with enquiries in difficult situations

Data entry and producing reports

Experience of IT packages – Microsoft Office

Secretarial and/or administrative including diary management, co-ordinating and arranging meetings, minute taking and developing templates.

Allocate and monitor work of others

Audio typing

Desirable criteria

Familiarity with Epic computer system

Previous experience of working in the NHS

Knowledge

Essential criteria

Understanding confidentiality and data protection

Understanding of customer services

Office procedures

Desirable criteria

Knowledge of Trust information systems

Skills

Essential criteria

Ability to work as part of a team

Excellent communication skills including telephone, e-mail and face to face

Ability to organise and manage own timekeeping to schedule and deadlines

Ability to adapt to change

Ability to work under pressure

Ability to store and safeguard confidential documents, both electronic and hard copy

Ability to show attention to detail and accuracy

Willing to take on and learn new skills

Accurate and speedy typing and keyboard skills

Good organisation skills

Ability to use own initiative and work autonomously

Additional Requirements

Essential criteria

The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of Together-safe, kind, excellent

Employer certification / accreditation badges

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Further details / informal visits contact

Name

Megan Groom

Job title

Lead Medical Secretary

Email address

View email address on careers.cuh.nhs.uk

Telephone number

View phone number on careers.cuh.nhs.uk