Sales Operations Manager - Newcastle

Location: Newcastle. 5 days onsite.

Type: Full-time

Salary: £50-65K OTE

*If your salary expectations do not meet our banding, please do still apply - salary banding is based on transferable skills, tenure, industry experience, and interview performance

What we’re building and why

Here’s the challenge: UK schools spend over £2 billion a year on temporary staff. But £600m of that goes straight into the pockets of recruitment agencies, money that should be going back into classrooms and teachers’ pay. So we’re doing things differently. Zen Educate is an online platform that gives schools instant access to fully vetted teachers and support staff. Since launching in 2017, we’ve already saved schools over £30 million, that’s gone straight back to where it matters most. We've just closed a $37m Series B (the biggest EdTech round in Europe last year!), and we’re scaling fast in the UK and the US . It’s an exciting time to join, have a huge impact, and grow alongside us.

Looking to make a difference?

You’ll be joining Zen in a key leadership position. This is an exceptional opportunity for someone looking to apply themselves and make a difference with great responsibility and autonomy to shape the product for years to come. We’re still young and you’ll play a pivotal role in the growth of the company and team.

Responsibilities

• Responsible for the commercial success of Zen in supporting schools in Newcastle.
• Own commercial output, set targets and execute strategies, build relationships with school leaders and upskill wider teams
• Collaborate with team leaders across the business, design and execute effective campaigns. 
• Provide line management to Account Managers 
• Increase efficiency of days booked and build strategic relationships with stakeholders
• Build senior strategic relationships with senior stakeholders within your region - Executive School leaders, Trust CEOs etc.

Success KPIs

• YoY revenue growth of schools in Newcastle
• YoY Active school growth of schools in Newcastle
• YoY School retention - Growth of schools in new markets 
• Effective marketing and new business campaigns with how we attract schools & staff 
• Resourcing efficiency and prioritisation; candidates vetted and placed 
• Platform adoption % of Zen Educate features 

Requirements

• Prior management experience of at least one year, with direct line management of more than two people. 
• Have a good understanding of the pain points of schools and demonstrate a passion and desire to work for a company that is solving these challenges. 
• Have either commercial leadership or school leadership experience, preferably both, with demonstrated success in either field. 
• A history of rapid career growth and be excited about further growth opportunities. 
• A solution-oriented mindset, be a team player and have an understanding of the importance of collaboration.

What's in it for you?

• Work that you want to talk about
• Health insurance 
• Life insurance 
• Cycle to work scheme 
• Electric car scheme
• Ownership in the company
• 25+ days of holiday

Diversity and Inclusion

We welcome applicants with diverse backgrounds, and different experiences and perspectives - just like the staff who teach through Zen and the children at the schools we work with. We believe in hiring the best people from the widest pool and creating an inclusive atmosphere with a culture where people’s voices are heard and all our team can look forward to coming to work.

We value and respect all differences in all people (seen and unseen). We believe in an environment with equal access to career development opportunities and actively encourage applications from BAME candidates.

Due to the high volume of applications, we regret that we are unable to provide individual feedback on initial submissions.

This role is based full-time at our Newcastle office and requires onsite attendance five days per week so we encourage applications from candidates who live in or near the local area of this office, or plan on relocating.