Team Administrator
£28.39k - £31.16k per annumJob overview
To provide high-quality administrative and coordination support to Interface Services, ensuring effective communication, data management and operational processes across acute, community and system partner services. The post-holder will support patient flow, service delivery, and reporting requirements, acting as a key point of contact for interface-related activity.
Main duties of the job
You will provide administrative support to the virtual ward team / Interface services.
You will work as part of a wider multi-disciplinary team to ensure the effective running of the service including call handling, appointments and follow-ups, tracking of equipment, collecting data etc.
This role continues to evolve as the service develops.
Working for our organisation
Our Trust
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.
CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.
Detailed job description and main responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.
Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:
- applied for a Graduate visa
- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment
This vacancy will close at midnight on 26th July 2026.
Interviews are due to be held on 4th August 2026.
Benefits to you
At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.
On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only café, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.
CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
Person specification
Qualifications
Essential criteria
Education to GCSE level or Equivalent (in English and Maths)
NVQ level 3 / Business Admin / ITQ or equivalent experience
Desirable criteria
NVQ Level 4/ relevant administrative qualification
Experience
Essential criteria
Significant administrative experience, ideally within the NHS or a healthcare setting.
Experience of data handling, reporting and maintaining accurate records.
Experience of working across multiple teams and/ or services.
Experience of prioritising, planning and organising own tasks.
Working with guidelines
Experience of customer service or dealing with the public.
Experience of IT packages – Microsoft Office
Desirable criteria
Previous NHS experience
Knowledge
Essential criteria
High level of IT literacy (Microsoft office, data bases, electronic patient systems).
Understanding of confidentiality, data protection and information governance.
Desirable criteria
Knowledge of the Trust including awareness of the Trust priorities
Knowledge of the information systems
Understanding of performance and quality metrics
Skills
Essential criteria
Ability to work as part of a team
Ability to work under pressures
Excellent communication skills including telephone, email and face to face
Ability to follow processes and procedures
High level of ability to organise and manage own time keeping schedules and deadlines
Willing to learn/take on new roles
Ability to show attention to detail and accuracy
Ability to store and safeguard confidential documents
Additional Requirements
Essential criteria
The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Apply online nowFurther details / informal visits contact
- Name
- Shivangi Ghosh
- Job title
- Admin Manager
- Email address
- View email address on careers.cuh.nhs.uk
- Telephone number
- View phone number on careers.cuh.nhs.uk
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