IT Support Engineer | Manchester | 3 months
My client is looking for an IT Support Engineer to manage BAU workload and provide 1 st and 2 nd line support. The ideal candidate will be personable with a professional passion for providing high quality IT support services.
Key responsibilities of the IT Support Engineer:
· Provide 1 st and 2 nd line support to end users across hardware, software, Infrastructure and network.
· Troubleshoot and resolve issues related to M365, Active Directory and Windows 11.
· Diagnose and resolve network connectivity and troubleshooting issues.
· Contribute to technology updates and develop ITIL best practices.
· Providing support with additional IT projects.
IT Support Engineer Experience/Technologies:
· Understanding of Windows 10/11 operating system - Administration and support
· Microsoft Stack including Office 365 and Intune - Administration and support
· Active Directory - Administration and management
· Using ticketing system to respond to portal requests - User support
· Communication and interpersonal skills.
The successful IT Support Engineer candidate will be commutable 5 days a week to Manchester.
Apply now to speak with VIQU IT in confidence. Or reach out to Matt Farrell via the VIQU IT website.
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Vacancy posted 3 days ago
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