Join the Sales team behind London's most creative and lifestyle-driven hotels. As a Groups Administration Executive , you'll play a key role in delivering exceptional group experiences across art'otel Hoxton, art'otel Battersea Power Station and Holmes Hotel.
From managing bookings and coordinating with hotel teams to ensuring every detail is flawlessly executed, you'll be at the heart of creating seamless guest journeys and building lasting client relationships.
Key Responsibilities:
- Take full ownership of contracted group bookings from handover through to post-departure billing and reconciliation.
- Create, manage, and maintain group blocks in Opera
- Deliver exceptional service to clients throughout the planning, in-house, and post-departure stages
- Prepare and present accurate Group Resumes, ensuring all operational teams have the information required
- Liaise closely with Sales, Revenue, Operations, Finance, and Commission teams to coordinate group requirements, changes, and billing processes.
- Manage group-related correspondence, in line with brand standards.
- Monitor room inventory and contractual obligations to ensure group allocations are managed effectively.
- Identify and communicate upselling opportunities, including meetings and events, food and beverage offerings, suite upgrades, porterage, and other hotel services.
- Produce group addendums and manage amendments to contracted bookings following handover from the Sales team.
- Ensure accurate group billing, reporting, invoicing, commission processing, and payment reconciliation.
- Prioritise workload effectively, managing multiple groups across different hotels
- Communicate professionally and effectively with clients, guests, colleagues, and stakeholders, contributing to a positive guest experience
Benefits:
- Work from home 1 day per week
- 30 days of holiday per year – incl. bank holidays, increasing with years of service
- Discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends)
- F&B discounts at our restaurants and bars (for your whole party)
- Benefit Hub – Discounts in many supermarkets, major retailers, attractions, restaurants and cinemas.
- Two free meals per day
- Free financial & mortgage advice
- 24/7 employee assistance programme
- Access to 40% of your pay before payday through Wagestream
- Vitality at work scheme, with great gym discounts and more
- Free dry cleaning for workwear
- Travel season ticket loan, Ride to Work Scheme
If you're highly organised, detail-oriented and passionate about delivering outstanding service, we'd love to hear from you. In return, you'll join a dynamic and supportive team, enjoy excellent benefits, and have the opportunity to grow your career with one of the most exciting hospitality brands in London.
Apply today and help bring unforgettable group experiences to life.
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Groups Administration Executive in London vacancy
- £56k - £74k per annumEstimated...Morgan Stanley’s Securitised Products Group Lending Europe team (“SPG Lending”) focuses on asset backed lending ranging from traditional... ...techniques, helping a wide range of clients throughout Europe to execute their business strategy. SPG Lending is looking to recruit an...SuggestedFull-timeFlexible hours
£70k per annum
...listed global multimillion-dollar firm are looking to recruit an Executive Assistant who serves as the primary on-site operational lead... ...of the US-based Senior EA, executing tactical assignments, administrative workflows Serve as the UK/European time zone lead to ensure...SuggestedPermanentHybrid workingOn-siteRemote- ...are looking for a responsible job share Executive Assistant to support the Chief Executive... ...model. You will provide high-quality administrative assistance to the Chief Executive Officer... ...· Work with the Business Delivery Group to facilitate delivery of priorities and...SuggestedPart-timeSecond jobHybrid workingOn-site3 days/week
- £93k - £121k per annumEstimated...The New Business Group (NBG) is responsible for the strategic onboarding and integration of Prime Brokerage, Futures Clearing, DCS, and... ...frameworks. You will be responsible for driving the successful execution of high-profile client mandates while balancing commercial priorities...Suggested
- £157k - £208k per annumEstimated...The Global Alternatives Group (“Global Alts”), a division of J.P. Morgan Asset Management, comprised... ...in GTG’s investment strategy, developing the identification and execution of corporate mergers and acquisitions (“M&A”). A track record in...SuggestedPrice workLong-term contractOn-site
- £110k - £143k per annumEstimated...The Group Vice President, UK Customer Growth will lead Zeta’s strategy to protect, grow and materially expand its existing UK enterprise... ...-on player-coach role combining strategic account leadership, executive customer engagement, commercial growth, forecasting and a strong...Long-term contract
- £83k - £109k per annumEstimated...The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients...Long-term contractFull-timeOn-site
- £42k - £55k per annumEstimatedCompany: TRAVEL TRADE RECRUITMENT LIMITED Job Type: Permanent, Full TimePermanentFull-time
- £92k - £119k per annumEstimated...Operations (GDO), with accountability for shaping strategy, driving the GDO transformation agenda, and ensuring disciplined operational execution across the global organization. GDO owns the delivery of the BMS portfolio — predictably, with quality, through an agile, AI-...Full-timeRemoteShift work
- £97k - £132k per annumEstimated...as well as skilled, and experienced teams. Private Credit Group You will focus on directly financing sponsor owned companies... ...As an AVP, you will play a key role in sourcing, evaluating, and executing investments in senior and subordinated debt instruments. You will...Long-term contractPermanentFull-timeHybrid workingOn-siteWork from homeFlexible hours
- £40k - £52k per annumEstimated...dedicated to showing up, standing together, and being the difference between a good day and a great day. The Wholesale Administration & Logistics Executive will manage wholesale orders and oversee the organisation of stock movements and inventory. Support the Wholesale...Full-time
£26 per hour
...opportunity has arisen for an experienced Executive Assistant to support the Chief Operating... ...of a highly regarded independent school group. This role is to provide temporary cover... ...and discretion Support governance administration, policy administration and wider operational...PermanentFull-timeTemporaryMonday to Friday- £34k - £45k per annumEstimated...opportunities that shape an entire business. ASC Group is seeking an exceptional Business... ..., and bring structure to a fast-moving executive environment. This is a fully remote... ...not for someone looking for a routine administrative role. It is for a professional who takes...Full-timeRemote
- £46k - £60k per annumEstimated...experience of the design and specification process with ability to manage others ~ Capable of acting as BIM lead for a programme or group of projects ~Highly experienced in the application of BIM standards and codes of practice, e.g. BS 1192 and ISO 19650 framework ~...Long-term contractPermanentPart-timeHybrid workingOn-siteFlexible hoursNight shift
- ...Consulting are partnered with a leading global financial services group, as they seek a Business Manager to join the COO office of their... ...in a COO, Business Management, Chief of Staff, Strategy / Execution or Programme Delivery role within financial services. Solid FX...PermanentHybrid workingOn-site
£45k - £55k per annum
...We have an exciting opportunity for an EA experienced within Executive Search, who is professional and personable, as well as highly... ...and ensuring their time is utilised efficiency, while providing administrative support in preparing proposals, presentations, and pitch documents...Long-term contractPermanentHybrid workingOn-site£40k - £47k per annum
...work efficiently in a fast-paced environment supporting Senior Executives. There is a great company culture with a buzzy vibe around the... ...of company events, project management, research and other administrative duties. This EA role will not only be managing the busy and varied...PermanentHybrid workingOn-siteWork from home£60k - £65k per annum
...travel arrangements to liaising with senior contacts across the globe. The ideal EA will have prior experience supporting C-Suite executives within a corporate organisation, with the ability to operate with discretion, professionalism, and confidence at a senior level....PermanentImmediate startWork from home£45k - £60k per annum
...Our client, a leading boutique executive search firm, is looking for an exceptional EA to support their Founder & CEO on a temp-to... ...international travel management Project coordination and executive administration Preparation of presentations and confidential documentation...PermanentTemporaryOn-siteImmediate start£25 - £30 per hour
...Our client, a leading boutique executive search firm, is looking for a bright, ambitious, and proactive Temporary Executive Assistant to support their busy CEO. Based in smart offices in Central London, you will join a close-knit and dynamic team. This is a varied role...TemporaryImmediate startFlexible hours- £93k - £125k per annumEstimated...constrained, indexed, and thematic strategies. Alternative Credit Group (ACG) The Alternative Credit Group (ACG) is an integrated... ..., self-directed, and capable of leading workstreams through execution. Work at the point of Impact We need to be forward-looking...Long-term contractPermanentOn-siteWork from home
£50k - £60k per annum
This is a very exciting opportunity for someone ambitious and driven, looking to stay long term with a business and become integral to their growth. The EA role is supporting a charming President/COO who is a strong and considerate leader. He travels extensively and is looking...Long-term contractPermanentHybrid working- £84k - £113k per annumEstimated...opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading... ...role within the IT Planning, Reporting and Administration department, specifically in the Project... ...parameters, and maintaining accurate records for executive reporting. Ultimately, you will be...Long-term contractFull-timeFlexible hours
- £29k - £39k per annumEstimated...now! PeopleCert is looking for an Executive Secretary, a highly capable and proactive... ...: ~ Provide comprehensive day-to-day administrative and executive support to the CEO. Coordinate... ...'s Athens headquarters and relevant Group functions. Coordinate effectively...Full-timeOn-siteWork from home
£100k - £150k per annum
...As Director of Executive Office, you will; Oversee the daily operations of the executive office to keep priorities, meetings and key actions well organised. Coordinate executive schedules and meeting arrangements, ensuring time is used effectively. Prepare clear briefing...On-site- £85k - £111k per annumEstimated...opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading... ...to join their IT Planning, Reporting and Administration team in London. This is a unique opportunity... ...source data ensures transparency for executive committees. You will also support portfolio...Long-term contractFlexible hours
- £69k - £94k per annumEstimated...opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading... ...sits within the IT Planning, Reporting and Administration department, specifically in the Project... ...initiative is scoped thoroughly before execution. You will collaborate closely with cross...Long-term contractFull-timeFlexible hours
£30k - £35k per annum
...audience insight through unrivalled human understanding, media execution strategies and sustainable technologies. Our Company Fifty... ...here. If you come from a marginalised or underrepresented group, we urge you to apply. We believe that diversity is key to building...On-siteWork from homeFlexible hoursShift work£140k per annum
...and matter to the business. Unlimited growth potential in our group - we strongly believe in and have a track record of promoting... ...areas to improve. Moreover, you share our passion for building and executing new businesses. We expect that you can demonstrate: Sales...On-siteImmediate startRemoteMonday to FridayFlexible hours- £23k - £31k per annumEstimated...on Duty. Special Rates in F&B, Rooms & Spa – Treat yourself to luxury at unbeatable prices. Be Part of the Largest Hospitality Group in Europe. Exceptional Training and Development Opportunities through Apprenticeship Program. Global Growth Opportunities. Employee...Full-timeTemporaryApprenticeshipShift workNight shiftWeekend work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Groups Administration Executive. Be the first to apply!
Related searches