Band 6 Sister/Charge Nurse - Outpatients HTC

Job summary
The Band 6 Outpatients Sister/Charge Nurse is responsible for providing clinical leadership and operational management within the outpatient department, ensuring the delivery of safe, effective, and patient-centred care. Based within the Heartlands Treatment Centre (HTC), a modern purpose-built outpatient facility opened in 2022, the post holder will lead and support nursing and support staff, coordinate daily clinic activity, manage staffing and rotas, and work collaboratively with a wide range of healthcare professionals to ensure high-quality service delivery. The role includes responsibility for workforce management, patient flow, quality improvement, clinical governance, staff development, and maintaining a positive patient experience while supporting the ongoing development of outpatient services.

This is for 22.5 hours per week.

Main duties of the job
Act as a professional role model, maintaining high standards of behaviour, communication, and clinical practice.

Provide day-to-day leadership and support to the nursing team, promoting a positive learning and development culture.

Ensure staff work collaboratively, communicate effectively, and deliver care in line with Trust policies and standards.

Conduct appraisals, support personal development plans, and assist staff with professional revalidation requirements.

Support and lead team meetings, ensuring key information, actions, and updates are communicated effectively.

Promote a safe working environment through health and safety compliance, risk assessments, and adherence to procedures.

Proactively manage risks, incidents, and safety concerns, ensuring learning and feedback are shared with staff.

Support safeguarding processes, including Mental Capacity Act, DoLS, Prevent, and escalation of concerns as required.

Maintain effective communication with senior nursing teams and escalate issues that may impact patient safety, staff wellbeing, or service delivery.

Contribute to service improvement, quality initiatives, and the delivery of a safe, effective, and patient-centred outpatient service.

About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Job responsibilities
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Person Specification
Qualifications
Essential

• Registered Adult Nurse on the NMC register

Desirable

• Health care management / leadership qualification

Experience
Essential

• Substantial post registration experience working in a complex health care setting / Acute NHS care setting supervising / mentoring junior staff
• Evidence of professional /clinical knowledge in area supplemented by specialist clinical and or managerial training and CPD
• Can demonstrate understanding / experience / willingness to be a practice based supervisor / assessor as detailed in the Nursing & Midwifery Council ( NMC ) standards for student supervision and assessment
• Professional portfolio which demonstrates continuing professional development, evidence of ability to maintain professional registration
• Relevant and recent clinical experience within the speciality /acute care setting, including the supervision /education of junior staff
• Experience of mentoring undergraduate students
• Evidence of ability to lead /coordinate a shift /area of department
• Experience in learning from incidents /complaints and supporting changes in practice.
• Demonstrable ability, experience, passion in the following:
• Leadership
• Team Building
• Managing resources
• Time management
• Role modelling
• Change management / clinical developments
• Clinical governance
• Audit and research
• Workforce planning / management
• NHS policy and political awareness

Additional Criteria
Essential

• Demonstrates specialist expertise underpinned by theory acquired through CPD
• Evidence of involvement and leadership in teaching and mentoring learners
• Competence in expanded clinical practice associated with the role
• Excellent Communication skills /written / verbal / IT
• Ability to work under pressure across competing demands
• Ability to articulate the principles of safeguarding and mental capacity
• Positive and enthusiastic attitude
• Approachable and friendly
• Supportive
• Flexible
• Well organised
• Effective communicator
• Sound clinical reasoning and decision making
• Ability to perform in complex and challenging situations
• Ability to inspire and lead a team
• Ability to work flexible shift pattern, where required to include rotation to day /night duty and unsocial hours according to service need

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).