Community Care Coordinator

We’re Hiring!

Community Care Coordinator Permanent, Full Time
Bristol, Hybrid - 2 days WFH every week
Between 7am & 7pm - hour hour shifts. 1 Weekend worked in every 3, and Bank Holidays on a Shift Basis Competitive Salary + Attractive Uplift for Weekend or Bank Holiday

Do you enjoy working in a fast paced, people focused role where you can make a real difference to clients, care staff and service users?

About the Role

In this role, you will:

• Act as the initial point of contact for clients, candidates and service users by fulfilling routine and complex care requests.

• Arranging the very best healthcare professionals to deliver quality care as per our client's health and social care needs

• Take ownership of rotas and accountability of filling available shifts.

• Ensure CQC compliance and administration for care packages is relevant and up to date

• Ongoing attendance at weekly assessment meetings to ensure effective management and execution of quality care

• be responsible for ongoing planning, monitoring and reporting on packages of care

This is a role where your ability to build relationships, attention to detail and curiosity will really make a difference.

What You’ll Bring

We don’t expect perfection. If most of this sounds like you, we’d love to hear from you:

• The ability to communicate effectively, listen intuitively and demonstrate a caring and empathetic approach.

• Strong organisational skills.

• Ability to prioritise and problem-solving.

• Ability to work in a fast paced and time critical environment.

• Attention to detail and accuracy of data.

Why Join Us?

• Your work will directly shape decisions that improve our services.

• You’ll help us deliver an excellent quality service that better's the quality of someone's life.

• You’ll be part of a supportive team where new ideas are welcomed.

• You’ll have opportunities to learn, grow, and develop your skills.

✨ Your Benefits

• Pensions scheme, free mortgage broker service & life assurance

• Wellbeing Benefits - Employee Assistance Programme. Digital Health & Wellbeing App. Mental, Social, Physical & Financial Workshops

• Recognition Benefits. Long Service awards, Exceptional performance awards & Increasing holiday allowance

• Discounts. Shopping, lifestyle & cinema discounts

Experience We’re Looking For

• Strong and demonstrable customer service experience.

• Excellent communication skills with the ability to work well as part of a team.

• High attention to detail.

• Ability to manage a high volume of calls and remain calm under pressure.

• Proactive approach to completing tasks

If you don’t meet every requirement but believe you’d be a strong fit, please apply anyway, we value diverse experiences.

Inclusion & Accessibility

We are passionately committed to being a truly inclusive and diverse company- it is at the heart of our core value of Putting People First . We continue to enhance our culture of inclusion and diversity across all of our roles and actively encourage applications from all backgrounds and communities.

#INDENT2022