This is an opportunity to help make a real difference to people's lives in Chelsea and Fulham.
The caseworker will work alongside the established casework and policy teams and be expected to work collaboratively as well as independently. They’ll split the time dealing with both casework and policy enquiries from constituents.
Experience in a similar role providing support to individuals will be considered.
The position requires excellent communication skills; the ability to speak, write and listen well as well as strong administrative and organisational skills to manage a busy workload.
Key Responsibilities
- Act as a first point of contact for constituents via telephone and email including handling high volumes of enquiries, engaging with a wide range of constituents over the phone, including those who may be distressed or dissatisfied, demonstrating patience, resilience, and professionalism.
- Supporting the MP in his work with constituents by providing support through liaison with government agencies, local authorities, the voluntary sector and others.
- Draft responses to constituents on casework and policy matters.
- Managing, progressing, and monitoring a heavy caseload.
- Maintaining an up-to-date knowledge of relevant guidelines/legislation.
- Ensuring cases are dealt with in a sensitive and confidential manner.
- Working effectively as part of a small team, showing initiative and taking ownership of your work.
Person & Job specification
- Experience of carrying out casework preferred.
- Strong interpersonal and communication skills.
- Experience of dealing with challenging individuals in a calm, professional and respectful manner.
- A high standard of written English with attention to detail.
- Can prioritise work effectively and work independently.
- Has excellent administrative and organisational skills.
- Experience of dealing with sensitive and confidential information.
- Competent use of IT packages.
- A commitment to helping people and getting the best results possible for residents.
- A positive, approachable manner with the ability to contribute to a supportive and good-humoured team environment.
- Sympathetic to the aims and values of the Labour Party.
Occasional evening work might be required.
Vacancy posted 8 days ago
Similar jobs that could be interesting for youBased on the Caseworker in London vacancy
£214 per day
...We're looking for a Caseworker for a central government department based in London (hybrid) on an initial contract running until March 2027, paying up to £214 per day (Inside IR35, Umbrella). This is a hybrid role with an onsite induction, followed by 1 to 3 days per week...SuggestedHybrid workingOn-site£29k - £36k per annum
...Jessica Toale MP is looking for an experienced Caseworker to join her team on a fixed term contract, leading on Campaigns and Policy casework. Key Responsibilities : Manage a complex, dynamic caseload with accuracy and efficiency Draft clear and thorough responses...SuggestedFixed-term contractOn-siteFlexible hours£22.86 per hour
Job Category : Social & Health Care Qualified Location : 160 Tooley Street, Southwark Council Hours Per Week : 18.00 Start Date : Immediate Start Start Time : 09:00 End Time : 17:00 Salary: £22.86 To take lead responsibility/be a single point of contact for...SuggestedFull-timePart-timeImmediate start- £28k - £37k per annumEstimated...Miatta Fahnbulleh MP is looking for a dynamic and highly committed individual for the role of Caseworker in her busy Peckham Constituency office. Key Responsibilities will include: Assist with surgeries and other constituency meetings and follow up as appropriate....SuggestedOn-siteAfternoon shift
£32 per hour
...Job Title : Homelessness Caseworker Salary :£32 Umbrella per hour Location : Civic Centre, High Street, Uxbridge, Middlesex, UB8 1UW Role Purpose The Caseworker plays a key role in delivering high-quality homelessness prevention, relief and housing advice services...SuggestedHourly payLong-term contractFull-timeTemporaryRelief staff- £29k - £38k per annumEstimated...Professional pro-active approach, strong client care skills and a sensitive and sympathetic understanding of clients’ needs Assisting with casework including dealing with a range of Immigration matters (LAA Funded and Private client work) as well as undertaking your own advocacy...Hybrid working
£18.9k per annum
...our partnered Drop-in Centres, Glass Door colleagues and local statutory and non-statutory services · Attending meetings with the casework team, external service providers and partner organisations when required · Collating statistics and outcome measurements of the casework...Winter workPart-timeFlexible hoursNight shiftAfternoon shift£38.64k - £44.94k per annum
...Be Doing Our Adult Social Care Division’s Personal Budgets and Client Finance (PB&CF) Unit is seeking a permanent Client Finance Caseworker to work as part of the Charging Team. Step into a role where you can make a tangible impact on people's lives every day! As a Client...Long-term contractPermanentFull-timeOn-siteImmediate startWork from homeFlexible hours£32 per hour
Company: PERTEMPS HILLINGDON COUNCIL Job Type: Temporary, Full Time Salary: £32/hourFull-timeTemporary- £28k - £37k per annumEstimated...Luke Murphy MP is looking for a diligent and personable Policy Caseworker to join his team, leading on constituent casework and supporting his policy work in Parliament. You'll be the first point of contact for constituents raising problems and policy concerns, working through...On-site
- ...fast, and with that growth comes the need for more sharp, detail-oriented professionals to help power our mission. As an Immigration Caseworker , you’ll play a key role in supporting our Immigration Advisors by managing core casework that ensures efficient, high-quality visa...Visa sponsorshipOn-siteRemote
£328 per day
Company: SUPPLY STAFF LIMITED Job Type: Temporary, Full Time Salary: £328/dayFull-timeTemporary£30.5k - £37.5k per annum
...Deirdre Costigan MP is seeking a Caseworker/Senior Caseworker to join her team, based in the Constituency Office in Southall with occasional work in Parliament. The successful candidate will support the team in managing constituency casework and contributing to wider policy...Casual workOn-siteDay shift£27.85 per hour
...Local Authority Housing, Homelessness Caseworker, West London Pay rate to £27.85 per hour Contract role, Local Authority Housing We are recruiting for an experienced Local Authority Homelessness Caseworker in the Uxbridge area. This is a contract role, and you will...Hourly payFull-timeTemporaryRelief staff£27.45k per annum
...alongside children and young people who has been exposed to or are at risk of exploitation or violence. Within your role as a Specialist Caseworker, you will provide support to young Londoner to secure the safety and assessments that reflect the context within which harm has...PermanentOn-siteAfternoon shift£19.14 per hour
Company: CENTRAL RECRUITMENT SERVICES LTD Job Type: Contract, Temporary, Full Time Salary: £19.14/hourFull-timeTemporary£29.7k per annum
...engaging individual with a proven record of engaging successfully with ‘challenging’ young people? Then join St Giles as an ED Specialist Caseworker, and you will be embarking on a highly rewarding and career-enhancing position. About St Giles An ambitious, well-established...Full-timeFixed-term contractFlexible hours£4,500 per month
...knowledge for appropriate interventions, needs assessments, care planning and child protection investigations Provide high quality casework and service to vulnerable children and families Complete child & family assessments and section 47 enquiries Write SMART CIN,...Flexible hours£30 - £32 per hour
Job Title: Senior Social Worker - Child in Need Location: Hounslow Pay Rate: £30-£32 per hour Job Description: Liquid Personnel is recruiting Senior Social Worker for its client's Child in Need in Hounslow. What will your responsibilities be? Carry out Child ...Hourly payWeekly pay£39.04 per hour
JOB-20240819-db742659 Job Title: Senior Social Worker - Assessment Team Specialism: Social Worker - Children Location: Barking, UK Salary: £39.04 per hour Senior Social Worker within the Assessment Team in Barking, earning £39.04 per hour. This exciting ongoing locum...Hourly payFull-timeLocumHybrid workingOn-siteWork from homeFlexible hours£33.73 per hour
JOB-20240819-db742659 Job Title: Integrated Hospital Team Social Worker Specialism: Integrated Hospital Team Location: Islington, UK Salary: £33.73 per hour Salary Type: Hourly Job Type: Locum, Full Time, Ongoing We have an exciting opportunity for an experienced...Hourly payLong-term contractFull-timeLocum£39.04 per hour
JOB-20240819-db742659 Job Title: Senior Social Worker Specialism: Assessment Team Job Location: Barking Salary: £39.04 Hourly Type: Locum, Full Time, Ongoing (35 Hours Per Week) 2-3 days in office This thrilling opportunity is perfect for a seasoned Social Worker...Hourly payOngoing contractFull-timeLocumOn-siteFlexible hours£39.04 per hour
JOB-20240819-db742659 Job Title: Senior Social Worker - Safeguarding Team Specialism: Social Worker - Children Location: Havering, UK Salary: £39.04 per hour Senior Social Worker within the Safeguarding Team in Havering, earning £39.04 per hour. This exciting ongoing...Hourly payLong-term contractFull-timeLocumFlexible hours£39.04 per hour
Liquid Personnel is recruiting Senior Social Worker to join its client at Croydon. This is an excellent opportunity to join a long-term safeguarding team, working with children and families to deliver positive outcomes through effective assessment, intervention, and care...Hourly payWeekly payLong-term contractHybrid workingMonday to Friday£36 per hour
Adult’s Senior Social Worker, Learning Disability Team, North London Pay rate up to £36 per hour Contract role, Learning Disability Team Pertemps are recruiting for an experienced Adult’s Social Worker in North London This is to work in a Learning Disability Team...Hourly payFull-timeHybrid working- ...their Personal Budget is managed and the services purchased to meet agreed outcomes. Skills Able to supervise the professional casework of a number of staff , to record supervision, management overview and offer feedback and advice Able to chair meetings and case conferences...Hybrid workingImmediate startRotating shifts
£39.04 per hour
JOB-20240819-db742659 Job Title: Senior Social Worker Specialism: Safeguarding FSCP Team Job Location: Lambeth Salary: £39.04 Hourly Type: Locum, Full Time, Ongoing (35 Hours Per Week) Join us in an exciting and vital role as a Senior Social Worker within the Safeguarding...Hourly payFull-timeLocumOn-siteFlexible hours- £37k - £49k per annumEstimatedLiquid Personnel is seeking a dedicated and experienced Social Worker to join its client's Safeguarding Team based in Hammersmith and Fulham. In this role, you will be responsible for protecting vulnerable adults by conducting safeguarding enquiries under the Care Act 2014...Weekly pay
- £44k - £57k per annumEstimatedLiquid Personnel is recruiting an Adult's Social Worker to join its client’s Community T eam, based in Barking and Dagenham. What will your responsibilities be? Manage a caseload of adults with varying levels of need, including complex cases depending on experience...Weekly payHybrid workingFlexible hours
£52.19k - £55.32k per annum
Senior Social Worker – Violence, Vulnerability & Exploitation Team (North London) – Permanent Liquid Personnel are proud to be supporting Haringey Council in recruiting a Senior Social Worker to join their Violence, Vulnerability & Exploitation Team on a permanent basis....Long-term contractPermanent
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Caseworker. Be the first to apply!
