Operation Coordinator

The position is Monday-Friday based in ourLondon office at HYLO, 103–105 Bunhill Row, London EC1Y 8LZ.

At JFrog, we’re reinventing DevOps to help the world’s greatest companies innovate -- and we want you along for the ride. This is a special place with a unique combination of brilliance, spirit and just all-around great people. Here, if you’re willing to do more, your career can take off. And since software plays a central role in everyone’s lives, you’ll be part of an important mission. Thousands of customers, including the majority of the Fortune 100, trust JFrog to manage, accelerate, and secure their software delivery from code to production -- a concept we call “liquid software.” Wouldn't it be amazing if you could join us in our journey?

As an Ops Coordinator, you will play a crucial role in ensuring the smooth day-to-day operations of our office (we call it a Swamp). We’re looking for someone with exceptional organizational skills, a keen eye for detail, and a passion for creating a positive work environment.

You will report to the Director of Operations.

As an Ops Coordinator in JFrog you will... 

• Manage the day-to-day office operations, ensuring a productive and efficient work environment.
• Support UK office and UK remote employees from different aspects: onboarding, deliveries, support 
• Oversee the budget and purchase order processes, tracking expenses and ensuring adherence to financial guidelines.
• Provide support for events and collaborate with the Employee Experience team to create engaging activities for employees. Continuously seek opportunities to improve the overall employee experience, implementing initiatives that promote employee well-being and productivity.
• Foster effective communication with employees, addressing inquiries and concerns in a timely and professional manner.
• Build and maintain strong relationships with vendors, negotiating contracts, and managing vendor relations.
• Supervise and support the tasks of the Operations team, ensuring efficient workflow and timely completion of assignments.
• Monitor the ticket system queue, ensuring prompt resolution of issues and excellent customer support.
• Demonstrate keen attention to detail in all aspects of work, maintaining high standards of quality and accuracy.
• Foster an inclusive and supportive work environment, actively listening to employees and incorporating their feedback.

To be an Ops Coordinator in JFrog you need...

• Proven 2-year experience in Ops Coordinator or a related role.
• Excellent organizational and multitasking skills, with the ability to prioritize and manage multiple responsibilities.
• Strong communication and interpersonal skills, with the ability to build positive relationships with employees and vendors.
• Attention to detail and a commitment to maintaining high standards of quality.
• Proactive and solutions-oriented mindset, with the ability to identify areas for improvement and implement effective strategies.
• Ability to work independently and collaboratively in a fast-paced environment.
• Proficiency in using office software and tools, including G-Suite, other Google tools, and ticketing systems.

Join our team as an Ops Coordinator and contribute to creating an exceptional workplace environment where employees thrive and succeed.