Salary: £26,850 plus commission
Hours: 38.5 hours, 5 days a week across Monday to Saturdays 8.15am to 5.45pm. You'll work roughly 1 in 2 or 1 in 3 Saturdays.
Start date: 14th or 28th September
Location: Remote
Hi! We're UW. We’re on a mission to take the headache out of utilities by providing them all in one place. One bill for energy, broadband, mobile and insurance and a whole lot of savings!
We’re aiming to double in size as we help more people to stop wasting time and money. Big ambitions, to be delivered by people like you.
Got your attention? Read on…
We put people first. It’s all about you.
You’ll need to be a people person, with great sales and service skills. Active listening and understanding the customers needs are key in this role so that an appropriate product can be offered to the customer.
- You'll need resilient and to be persuasive
- A 'can do’ attitude and motivated to improve yourself
- Able to meet targets
- Excellent relationship building skills
We work together. Your team and the people you will work with…
This team manages inbound calls from:
- Existing UW Customers (owners & tenants) moving out and looking to either close account or transfer over services
- Landlords looking to close UW account in their name due to new tenants / sold property
- New Occupiers (tenants & owners) who move into a UW supplied property
- Existing UW Customers looking to cancel services or close their account
We deliver progress. What to expect through the day as an Advisor:
- Meet call handling KPIs such as a minimum of 5 calls per hour and 90% adherence
- Hitting sales targets such as New Occupier Move In or Retention conversion %
- Going through your outstanding tasks and call backs
- Attend training and upskilling sessions
- Team huddles
So why pick UW?
We’ve got big ambitions, so there’s going to be plenty of challenges. There are also a lot of benefits:
- £26,850 plus commission
- Annual performance based bonus
- 33 days holiday inclusive of Bank Holidays (Bank holidays open 10am to 4pm)
- A full induction and equipment provided with all costs covered by UW
- Discount on our services
- A matched contribution pension scheme and life assurance up to 4x your salary.
- Employee Assistance Programme including free counselling and legal advice
- Free virtual GP service plus discounts on healthcare and medical cash plans
- Enhanced family-friendly policies, designed to help you and your family thrive.
- Lots of opportunities to have fun with your team throughout the year, virtually and in person. You can also join our Belonging groups and help UW shape an even more inclusive future.
- Ongoing learning, development and training to ensure you thrive in your role
Apply here!
You’ve got this far… Hit apply - we can’t wait to hear from you! Worried you don’t hit all the criteria? We welcome applications from diverse and varied backgrounds so get your application in and let’s chat!
Additional Information
Not sure you meet all the requirements? Let us decide! Research shows that women and members of other underrepresented groups tend not to apply for jobs if they think they may not meet every qualification, when in fact they often do.
We provide equal opportunities, a diverse and inclusive work environment, and fairness for everyone. You are welcome to apply no matter your age, disability, gender, marriage or civil partnership status, pregnancy and maternity status, race, religion or belief, or sexual orientation. Please don’t be afraid to ask about what we can do to support your needs. All requests will be carefully and fairly considered.
Please note, if you are successful and offered a role at UW, you will be subject to a background check. Where checks are unsatisfactory or incomplete and/or a failure to reveal information relating to convictions that you are required to identify as part of the background checks, could lead to withdrawal of an offer of employment.Vacancy posted 6 days ago
Similar jobs that could be interesting for youBased on the Homemoves and Retentions Advisor in United Kingdom vacancy
- ...out there who dreams of starting their own business. As we are expanding our team, we’re looking for an Account Manager and Retentions Advisor to help us make a real difference in the Fintech industry. Ready to join us and shape the future of payments? Let’s make it happen...Suggested
£33k per annum
HR Advisor Permanent, Part-Time Melton Mowbray £33,000 (Full-time equivalent) 28 hours, Monday-Friday Introduction to the Company... ...strong relationships with managers to support performance and retention. ~Manage and resolve employee relations issues, including investigations...SuggestedPermanentFull-timePart-timeApprenticeshipMonday to Friday£40k per annum
Part-Time HR Advisor Salary: £40,000 FTE (pro rata) Hours: Part-Time (Flexible) Location: Hybrid/Remote (with occasional travel if required... ...and employment contracts.Supporting recruitment, onboarding and retention initiatives.Advising on employment law and HR best practice....SuggestedFull-timePart-timeHybrid workingRemoteFlexible hours- £22k - £25k per annumEstimated...Admissions Advisor Strategic Enrollment Management Full-Time, Contingent II, Exempt, Pay Grade 1.2 Location: Remote University... ...process, program requirements, first term student success/retention initiatives, policies, procedures and dates/deadlines Contribute...SuggestedFull-timeHybrid workingOn-siteRemoteWeekend workAfternoon shift
£30k - £50k per annum
...Job Title: Patient Sales Advisor Location: Mayfair, London Working Pattern: Hybrid Type: Full Time About the... ...a smooth patient journey · Support repeat bookings, patient retention and clinic growth · Bring ideas where appropriate around patient...SuggestedLong-term contractFull-timeHybrid workingRemoteFlexible hours£25k - £27k per annum
...paced environment where new ideas are encouraged. About the role We are seeking a proactive and student focused Student Retention Advisor to join our Student Services team. This is an exciting opportunity to make a meaningful impact on student success by supporting...Part-time£13.71 per hour
...Bromley Council Hours Per Week : 36.00 Start Date : immediate Start Start Time : 09:00 End Time : 17:15 BR7 Recruitment and Retention Officer £13.71 PAYE per hour Do you have a passion for recruitment? If so, this role maybe just for you! You will lead and...Hourly payPermanentFull-timeLocumImmediate start- ..., Bromley Council Hours Per Week : 36.00 Start Date : Immediate Start Start Time : 09:00 End Time : 17:00 Recruitment & Retention Co-Ordinator BR5 – from £12.95 to £13.63 ph Hybrid working – 3 days WFH & 2 days in the office Monday to Friday 9-5 36 hours...Hybrid workingOn-siteImmediate startWork from homeMonday to Friday
£35k per annum
...Our client is seeking an experienced Recruitment, Retention & Engagement Coordinator to join their growing organisation and play a key role in attracting, engaging, and retaining talent across the business. This is an excellent opportunity for a proactive HR professional...£30k - £45k per annum
...Undertaking tree Health & Safety surveys using the THREATS methodology; · Creating Tree Constraints Plans, Tree Location Plans, Tree Retention and Removal Plan and Tree Protection Plans using AutoCAD (remember – this can be taught); · Writing Arboricultural Impact...Full-timeHybrid workingOn-site£22k - £22.5k per annum
...On behalf of our client we are looking for a Parts Advisor . We are looking for someone who either has the experience within a Parts department... ...first attitude, you will maximise sales, maintain customer retention and over achieve on targets. Passion for the product and...Permanent£30.54k per annum
...Careers Advisor Hours - 37 hours per week 42 weeks per year Salary - £30,542.55 (actual £28,633.64) About The Role We are looking... .... Responsibilities Supporting the progression and retention of students throughout the student journey, providing effective...Part-timeApprenticeshipImmediate start- £25k - £33k per annumEstimated...Assessing tree quality, condition and development constraints. Identifying Root Protection Areas, canopy constraints and BS5837 retention categories. Collecting and managing arboricultural survey data using OTISS. Preparing tree schedules, tree constraints information...PermanentFull-timeNo agencyProbationary periodFlexible hoursWeekend work
£23.29k - £29.29k per annum
...As a Parts Advisor you will be a key part of the Retail Centre. As a Parts Advisor you will have excellent communication and organisational... ...first attitude, you will maximise sales, maintain customer retention and over achieve on targets. Passion for the product and delivering...Extra incomePermanentWork from homeFlexible hours£30k per annum
...We have a fantastic opportunity for a Parts Advisor to join our Service Team to deliver a high standard of service to all our customers... ...Involvement in stock controls, stock taking and warranty parts retention and storage for audit proposes. Issuing PPE equipment to staff...PermanentMonday to Friday£70k - £80k per annum
...individual needs and circumstances. Develop and maintain strong client relationships to ensure high levels of client satisfaction and retention. Keep up-to-date with financial regulations, products, and industry trends to provide the best advice. Work collaboratively...£26k - £28k per annum
...and Get in control) ~ Ensure case notes are compiled accurately and relevant databases updated and maintained in line with data retention and data protection guidelines. ~ Ensure beneficiaries are fully appraised of next steps and understand resolution proposed....Long-term contractFull-timeOn-siteProbationary periodAfternoon shiftEarly shift1 day/week£43.31k - £45.85k per annum
...and residents. It is about respect for diversity and a shared identity that seeks to encourage fair and transparent recruitment, retention, and career progression. We take a proactive approach to equity, diversity, and inclusion so that it is part of the fabric of the Council...PermanentFlexible hours$84k per annum
...Responsibilities Customer Service Provide a quality service to customers while identifying opportunities to secure new business or support retention. Responsibilities may include processing cases, dealing with complex queries, and investigating and resolving customer problems....- £33k - £43k per annumEstimated...Financial Solutions Advisor Office of Financial Solutions Full-Time, Contingent II, Exempt, Pay Grade 1.1 Location: Stateside Remote... ...hours based on business need. Participate in recruitment and retention activities including attending virtual open house events,...Long-term contractFull-timeHybrid workingOn-siteRemoteWeekend workAfternoon shift
- £78k - £103k per annumEstimated...qualitative), including ~ Market sizing, competitive analysis, and business model assessment ~ Financial analysis (unit economics, retention, LTV/CAC, returns) ~ Product and technology assessment (roadmap, scalability, feasibility) Prepare and present investment...Full-time
£50k - £100k per annum
...their new Guernsey operation we are helping them recruit financial advisors to build their presence in the Island. Candidates ideally... ...submitting your CV for consideration, you are consenting to its retention for the purpose of securing you work. Any information you provide...Guernsey1 day ago£40k - £43k per annum
...Keep up to date with regulatory changes, market trends, and product developments. Contribute to business growth through client retention, referrals, and professional networking. Skills and Qualifications Level 4 Diploma in Regulated Financial Planning (DipPFS or...Long-term contractFull-time- ...you to focus on advice, clients and growth. Success in this role is measured through positive client outcomes, client acquisition, retention and recurring revenue growth. Key Responsibilities Building and Growing a Client Base Develop and grow your own client book...Long-term contractSelf-employedRemote
£70k - £75k per annum
...submission to Executive Committees, the Audit & Risk Committee and the Board. Support the Operations team in relation to document retention, data ownership, and data protection. Champion best practice and continuous improvement, acting as a centre of excellence for...Permanent£40k per annum
...Job Introduction We are seeking a Retention Specialist to join our Toyota dealership in Lincoln. Your working hours will be 8:30am to 5:30pm, Monday to Friday. We offer an excellent basic salary with OTE up to £40,000 plus benefits. We are looking for a highly organised...Full-timeMonday to Friday£28k - £32k per annum
...including hospitality, salons, healthcare, and corporate environments. As part of their ambitious growth, they are seeking a Customer Retention Specialist to strengthen their relationships with existing clients, reduce churn, and drive renewal success. Role Overview...Long-term contractPermanent£16.08 per hour
...flexible service necessitating staff to carry out planned duties as an essential part of their working life To provide a personal advisor role for all categories of young people under section 104 as required by the Social Services and Well-being (Wales) Act 2014 and Children...Full-timeImmediate startFlexible hours£31.23k per annum
...Job Description Customer Service Advisor / Retention Agent Join a growing fast-growing fibre broadband provider as a Customer Service Advisor / Retention Agent supporting customers who are thinking of leaving, moving home or changing their package, while delivering excellent...PermanentFull-timeCasual workOn-siteMonday to FridayRotating shifts- £53k - £71k per annumEstimated..., you’ll have direct responsibility for driving revenue growth, retention, and client engagement across your portfolio. Key Responsibilities... ...and international payment requirements. ~ Act as a trusted advisor, identifying opportunities to deliver additional value through...Long-term contract
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Homemoves and Retentions Advisor. Be the first to apply!
Related searches
- disability advisor United Kingdom
- personal banking adviser at lloyds banking group United Kingdom
- export advisor United Kingdom
- resident advisor United Kingdom
- special advisor United Kingdom
- complaints advisor United Kingdom
- personal advisor United Kingdom
- fitness advisor at bannatyne United Kingdom
- weekend advisor at wren kitchens United Kingdom
- send advisor United Kingdom