Administration Assistant

Job overview

East Genomics delivers genomic testing to a patient population of around 9 million people, across the East Midlands and East of England.  Our service gives diagnoses to patients, enables healthcare choices and treatment selection, and drives research to improve outcomes.

At East Genomics, we recognise the importance of using high-quality data to power strategic and operational decision making, drive cutting edge research, and measure the benefits of providing care to our patients. 

If you have a demonstrated experience in an admin setting supporting a fast-changing operational environment, this position could be the next step for you to take in your career.

We are looking for an Admin Assistant to join a small team based at the lead organisation in Cambridge University Hospitals. 

Main duties of the job

1.    To process medical reports, upload and send out to the appropriate areas   

2.    To receive goods and supplies ensuring relevant staff are informed of the arrival of deliveries

3.    Prompt and accurate filing of reports and correspondence, and assist with maintenance of the departmental filing systems

4.    To receive and process internal and external post/emails

5.    To liaise with colleagues, both immediate and departmental, to ensure accurate and timely flows of relevant information

6.    To attend all relevant meetings and be an active team member

7.    To use existing skills and knowledge in the use of all relevant Information Technology systems in the department including electronic patient records

8.    A willingness to develop existing IT skills

9.    To use procurement systems to order and receipt supplies and other goods

10. To work in a safe manner at all times in line with Trust policies, and reporting issues appropriately

11. To be aware of and utilise risk reporting systems in the Trust where relevant

12. To be aware of and utilise quality management systems within the department

13. To actively share ideas and innovations for improvements to the efficient and effective delivery of the service

14. To plan and organise daily tasks to ensure work produced is of the quality and quantity required to meet expected standards.

15. To organise meetings, take accurate minutes of meetings.

16. To organise travel arrangements for senior members of staff

Working for our organisation

Our Trust

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together - Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.

Detailed job description and main responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.

Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:

-        applied for a Graduate visa

-        or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment

This vacancy will close at midnight on 31st August 2026. 

Interviews are due to be held on 7th September 2026. 

Benefits to you

At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.

On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only café, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.

CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.

We welcome applications from the Armed Forces.

Person specification

Qualifications

Essential criteria

Educated to GCSE level or equivalent

Desirable criteria

Previous experience of minute taking

NVQ level 2 Customer Service/ Business Admin or equivalent professional experience

Experience

Essential criteria

Experience of working in a busy office environment or reception role

Experience of prioritising, planning and organising own tasks

Working within guidelines

Experience of customer service or dealing with the public

Data entry and experience of IT packages - Microsoft Office

Desirable criteria

Previous experience of working in the NHS

Experience of call handling

Experience of dealing with difficult situations and confrontations

Knowledge

Essential criteria

Understanding of confidentiality and data protection

Desirable criteria

Knowledge of the Trust including awareness of the Trust's priorities

Knowledge of Trust information systems

Knowledge of Medical Terminology

Skills

Essential criteria

Ability to work as part of a team

Good communication skills including telephone, email and face to face

Ability to follow processes and procedures

High level of ability to organise and manage own time keeping to schedule and deadlines

Willing to take on/learn new skills

Ability to show attention to detail and accuracy

Ability to adapt to change

Ability to work under pressure

Ability to store and safeguard confidential documents

Desirable criteria

Accurate and speedy typing and key board skills

Additional Requirements

Essential criteria

The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.

Employer certification / accreditation badges

Documents to download

Further details / informal visits contact

Name

Anesh Bhaskaran

Job title

Admin Team Lead

Email address

View email address on careers.cuh.nhs.uk